Job Description:

Role Summary/Purpose:

This role will be responsible for commercializing the overall strategy and engagement of our digital products and capabilities suite. In service to our platform partners, this role will proactively decipher client needs and tailor our product and capability suite to meet the consumer landscape of tomorrow. The role will further liaison across the broader leadership team and SYF organization, to ensure a proactive, seamless, and coordinated execution focus is always present in each engagement.

In partnership with the broader SYF organization, this person and their team will support and assist the on-going growth and profitability of our client relationships.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Align with platform(s) leadership to understand commercial goals & objectives, strategic priorities and focus areas

• Partner with platform(s) leadership to uncover client gaps and needs, and build out solution sets, targeting strategy specific to each platform’s needs

• Proactively engage platform commercial leaders to rollout new products & capabilities

• Align with product and channel leaders to understand SYF solutions, products, features, capabilities and channels’ readiness

• Translate product and capabilities narrative and assist with client presentations, and in partnership with direct team, serve as technical expert on products and capabilities

• Work with technical sales teams to support sell-in on technical level

• Maintain expertise of relevant markets & industries, including competitive landscape

• Utilize Salesforce to update & track sales funnel for products & capabilities

• Effectively communicate growth strategies and progress to key stakeholders

• Establish effective working business relationship with client teams and key industry/market contacts

• Inform GTM marketing and product development based on client and market feedback

• Lead platform(s) commercialization updates monthly/quarterly with platform leadership and key stakeholders

• Coordinate with GTM platform support to streamline intake process and integration

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree. In lieu of degree, HS Diploma/GED and 10 years of work experience in the financial services field

• Minimum of 6 years of client management experience

• Minimum of 4 years leadership/team building experience, building both strong cross-functional alliances and motivating others to act in a boundaryless fashion

• Minimum of 3 years marketing experience

• Credit card industry experience

Desired Characteristics:

• Demonstrated prior experience involving client sales, business planning and P&L management.

• Strong financial and analytical skills

• Proven ability to influence corporate decision makers, strong negotiating skills

• Ability to demonstrate innovation and creative approaches to business needs

• Proven ability to work remotely and independently

Grade/Level: 13

The salary range for this position is 130,000.00 - 210,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: