Job description
Overview
As a Virtual Desktop Infrastructure (VDI) Engineer, you will design, implement, and maintain virtual desktop environments for our organization. Since we hold ourselves to very high standards, you will work closely with IT teams and end users to ensure a reliable, secure, and scalable VDI environment that meets our business needs.
You Are:
- Someone with a solid understanding of technology related to and supporting virtual desktop infrastructure.
- Expert in executing by demonstrating strong focus and determination to overcome obstacles and get results.
- Someone that promotes consumer centric decision making by anticipating, seeking, and acting on customer insights.
- Someone that can inspire and collaborate by involving others within and across teams.
- Continuously recommend and implement process and workflow improvements.
- Actively keeping abreast with new technologies and proactively growing your technical expertise.
You Will:
- Design and implement virtual desktop infrastructure solutions that meet the needs of our business and end-users.
- Maintain strong vendor partner relationships to stay ahead of new technology and product features to improve customer experience. Stay ahead of competing technologies to make roadmap recommendations.
- Maintain and monitor the VDI environment to ensure reliability, security, and performance.
- Troubleshoot and resolve issues related to VDI infrastructure and desktops.
- Develop and implement disaster recovery plans and backup procedures for the VDI environment.
- Collaborate with other IT staff to ensure integration of VDI with other systems and applications.
- Identify, research, and keep informed of emerging technologies and solutions to find opportunities for their use.
- Thoroughly understand business lines to determine technology opportunities, propose proactive recommendations, and implement plans.
- Foster a culture of continuous improvement, identify areas for improvement and developing and implementing plans to inspire change.
- Actively participate in Workplace SAFe Agile Release Train.
- Actively document and manage design documentation and standard operating procedures. Govern process & procedures while meeting or exceeding audit and other controls.
- Take ownership of technical issues with balancing a security mindset with customer experience.
- Work with vendors, clients, carriers and technical staff and perform other duties as assigned
You Have:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in designing, building, implementing, and maintaining virtual desktop environments.
- Proficient knowledge of virtualization technologies, such as Amazon Workspaces, Windows 365, Azure VDI, and Citrix.
- Strong experience with AWS technologies such as Workspaces, S3 and EC2
- Solid experience with Microsoft technologies such as PowerAutomate, Windows365, Autopilot, Co-management, and Intune and Microsoft Operating Systems
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with end-users and IT staff.
- Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
- Excellent scripting skills such as bash, powershell, etc.
Location & Travel:
- The primary location for this position is Bethlehem PA with 2 - 3 days a week in the office
- 25% Travel to local offices as needed
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Salary Range
$64,830.00 - $120,410.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
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Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
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Dental plan
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Vision plan
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Health care accounts – flexible spending, health reimbursement, and health savings accounts
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Critical illness insurance
Life and Disability Insurance
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Company-paid Life and Disability insurance plus voluntary supplemental coverage
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Accident insurance
Retirement and Financial
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401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
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Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
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Flexible work arrangements (part in-person/part remote)
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Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
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Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
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Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
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Emotional well-being, mental health, and work/life resources powered by Spring Health
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Wellness programs, including fitness program and equipment reimbursement
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Child, adult, and elder back-up care support through Bright Horizons
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Adoption assistance
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College planning
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Tuition reimbursement
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Student loan assistance
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Commuter benefits in select metropolitan areas
Justice, Equity, Diversity & Inclusion (J.E.D.I.)
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Employee Resource Groups that advocate for inclusion and diversity
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J.E.D.I. certification and training programs
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Matching gifts/volunteering
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
applicant_accommodation@glic.com
.
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