Utilization Management Support Specialist

Full Time
Austin, TX 78736
Posted
Job description
Details
  • Department: Ascension Care Management Insurance
  • Schedule: Full Time Days
  • Location: Remote

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

  • Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.


Responsibilities

As a Utilization Management Support Speciliast, you will orrganize and coordinate office support functions, activities and workflow for assigned functional area or department. Other responsibilities include:

  • Responsible for processing precertification and referral requests for health care services.
  • Verifying plan coverage/PCP, securing patient demographics, referring physician, current health status including clinical history/physical information, status of admission or discharge and requested procedures.
  • Responsible for accuracy and completeness of precertification and referral information within the database in accordance with all compliance and regulatory requirements.
  • Responsible for handling volume of inbound and outbound calling from and to providers and members as needed. Providing excellent customer service in handling these calls.
  • Maintain a positive attitude while working in a dynamic, fast-paced environment.
  • Adhere to all regulatory and delegation requirements, including turn-around time.


Requirements

Education:
  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
    • Note: Required professional licensure/certification can be used in lieu of education OR experience,
      if applicable

Additional Preferences
  • Associates degree or above preferred
  • 2+ years of Medical Referrals and Preauthorization experience in a Healthcare setting
  • 2+ years experience in a high production environment in a Healthcare setting.

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.


Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

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