Job description
POSITION SUMMARY: Position is required to assist patrons with their customer service needs while attending a public or private event. MAJOR RESPONSIBLITIES Assist patrons with seating Maintain position on post, section/viewing area of responsibility Oversee assigned area for spills or situations requiring staff attention Direct person with handicap to wheelchair seating area (if applicable) Receive and act on complaints from patrons according to established policies and procedures Supply information such as location of restrooms, telephones and ticket offices Monitor aisles/steps in assigned section to be kept clear and compliant with fire codes All other duties assigned
WORKING CONDITIONS: Ability to stand for long periods of time required Must be able to climb stairs in restricted lighting Ability to move quickly from one area to another in a safe manner Flexible hours including weekends, holidays and evenings Work hours are casual labor, seasonal and non-guaranteed
KNOWLEDGE, SKILLS AND ABILITIES: Good communication skills required Greet guests in a friendly manner and be professional at all times Stay calm under pressure Neat/clean and well-groomed appearance Ability to see/read ticket clearly Operate radio devices High School Diploma or GED preferred One year prior experience in a customer service position preferred
'ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor.'
WORKING CONDITIONS: Ability to stand for long periods of time required Must be able to climb stairs in restricted lighting Ability to move quickly from one area to another in a safe manner Flexible hours including weekends, holidays and evenings Work hours are casual labor, seasonal and non-guaranteed
KNOWLEDGE, SKILLS AND ABILITIES: Good communication skills required Greet guests in a friendly manner and be professional at all times Stay calm under pressure Neat/clean and well-groomed appearance Ability to see/read ticket clearly Operate radio devices High School Diploma or GED preferred One year prior experience in a customer service position preferred
'ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor.'
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