Job description
Job Title: Undercarriage Specialist
Reports To: General Manager
Department: Service (40), Non-Exempt
Location: Lutz
Summary of Primary Functions :
Dobbs Equipment is seeking an experienced Undercarriage Specialist. This position is responsible for driving customer uptime, revenue growth and profitability through proactively measuring, quoting, and selling undercarriage work within the designated AOR (Area of Responsibility).
Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)
Complete Machine Inspection on all machines within designated AOR to include, company owned, leased, or rental, IRC (Independent Rental Company), and customer owned machines.- Evaluate, measure, and monitor undercarriage condition.
- Partner with the local Service Manager and Customer Support Advisor to generate pricing for quote presentation to customers.
- Maintain records of calls, quotes, inspections, make reports as required, work according to plan, follow up on all leads, and control expenses.
- Identify and report on significant activities of competitors, product performance problems, new opportunities, and lost sales.
Qualification: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Valid Drivers License- Customer Service experience
- Sales experience
Education, Skill, and/or Experience Requirements
:
High School Diploma or equivalent- Ability to communicate effectively with teammates
- Basic understanding of industrial equipment maintenance and operation
- Strong problem-solving skills
- Excellent time management skills
- Must be able to self-manage/self-motivate
- Approximately 80% travel will be required within AOR
- Overnight travel less than 5%
- Flexible schedule (sometimes weekends)
- Quick learner with the ability to think out of the box
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.- The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee is occasionally required to sit.
- The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- Specific vision abilities required by this job include close vision, and color vision.
We’re an Equal Employment Opportunity and Affirmative Action Employer
Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Notice to Applicants: We participate in E-Verify in the United States.
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