Job description
Bring your passion for the outdoors!
The Tubing Ticket Agent has an excellent sense of humor, can handle difficult situations with a calm caring manner and knows what it takes to go “above and beyond” for our guests. This position provides top-level customer service with guests face to face. Responsible for collecting money from customers buying food or merchandise and making sure supplies is stock.
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts.
Responsibilities:
- Receive payment by credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Request information or assistance using paging systems.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Shoveling of snow is sometimes required.
- Must have excellent communication and customer service skills.
- Position requires Candidate to be over the age of 18.
- High School Diploma or GED.
- Customer service experience, both in person and on the phone preferred.
- Basic computer experience required.
- Must be able to multitask in a fast paced and sometimes stressful environment.
Wage and Benefit Info:
The wage range for this positions is: from $18.00 to $19.64
This is a non-benefited role.
All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
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