Job description
Summary:myOrthos & Markovitz Orthodontics are looking for a motivated Treatment Coordinator to join our team! Looking for a Treatment Coordinator for an orthodontic office. Strong customer service skills, comfortable talking about finances, and x-ray certification/dental assistant experience a must. Will need reliable transportation to three offices: Pikesville, Parkville, and the Inner Harbor Baltimore.
Responsibilities:
- Convert new patient exams into satisfied patients through education and overcoming objections
- Maintain the practices standard for high treatment acceptance
- Take Doctors notes and ensure patients charts are complete
- Work out payment plans
- Call, email, text patients to confirm appointments and follow up
- Build and maintain relationship and trust with patients and clientele during and after visit
- Follow up- comfortable re-approaching qualified patients who haven’t yet said yes and gaining commitment
- Work with office administration by confirming New Patient consultations, ensuring their New Patient forms have been completed prior to their appointment, communication of the patient experience to the new patients
- Overcome objections from patients around financing options
Competitive Pay with monthly bonus opportunities
Great benefits - medical, dental, vision, and life insurance
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