Transportation/ Mobility service Coordinator

Full Time
New Brunswick, NJ 08901
$26.45 an hour
Posted
Job description

Role: Transportation/ Mobility Service Coordinator (Hybrid)

Shift: 8AM - 4PM Mon - Fri

Responsibilities:

  • Provides administrative support in areas of typing, expense reports, confidential correspondence.
  • This role handles questions, concerns, and requests from all levels of the company.
  • This person should have excellent communication and follow up skills.
  • Handling day-to-day employee commute and transportation programs, including train station shuttles and electric vehicle (EV) charging stations.
  • Provides customer service to those looking for information on their commute options, communicates and coordinates with service providers, manages user accounts, and provides performance and utilization metrics.

DUTIES:

  • Coordinates shuttle driver schedules; communicates with shuttle service provider management.
  • Creates and maintains user accounts for train station shuttles and EV charging program.
  • Provide timely and friendly customer service to commuters seeking information about commute options.
  • Keep charging station maintenance records and coordinate timely repairs.
  • Monitor service provider performance and services utilization.
  • Coordinates off-hours access for shuttle service provider management.
  • May perform other duties as assigned or requested by management.
  • Performs other duties as assigned.

QUALIFICATIONS

  • HS Diploma or GED and 1 – 2 years of experience in transportation a plus.
  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
  • Ability to write routine reports and correspondence.
  • Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
  • Ability to effectively present information to an internal department and/or large groups of employees.
  • Requires basic knowledge of financial terms and principles.
  • Ability to calculate simple figures such as percentages.
  • Ability to understand and carry out general instructions in standard situations.
  • Ability to solve problems in standard situations.
  • Requires basic analytical skills.
  • Basic skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.
  • Good organization and time management skills.
  • Ability to read and interpret road maps.
  • May need to use GPS or other directional device.
  • Ability to work handheld mobile technologies and applications
  • Good organizational skills.
  • Demonstrate a proactive approach to routine and non-routine occurrences.

Job Types: Full-time, Contract

Salary: $26.45 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
Candidate must be vaccinated

Ability to commute/relocate:

  • New Brunswick, NJ 08903: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Required)

Experience:

  • transport coordinator: 2 years (Required)

Shift availability:

  • Day Shift (Required)

Work Location: One location

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