Training Specialist
1st Shift (Rotating 7AM-7PM) Work Schedule

What does a Training Specialist do at Fiserv?

Fiserv is your single source provider for plastic manufacturing, personalization, fulfillment, and packaging services. We ensure the highest printing quality, exceptional service, timely delivery, and capacity to meet the needs of any size issuer, from small runs to quantities in the millions.

We take great measures to ensure our operations run at the highest level of confidentiality and efficiency by paring skilled talent with world-class equipment.

As a Training Specialist at Fiserv, you will be responsible for training and coaching new associates and maintaining accuracy of training documentation.
What you will do:

• You will do refresher training for tenured associates when required.
• Operating equipment (printers, inserters, etc.) used in the credit card personalization or credit card statement print/mail process.
• Problem solving is required and ability to resolve issues when needed.
• Maintain training records and meet with Managers or Training Coordinator to confirm training needs.
• You will work with the Training Coordinator to build and perfect subject matter for training.

What you will need to have:

• Basic computer skills (data entry, PC navigation) and uses hands to handle, finger, or feel objects and to perform keyboarding.
• Proven ability to read, write, and communicate in the English language
• Ability to stand 95% of your shift and lift between 20 to 50 pounds
• Successful performance requires good vision including close vision for accurate attention to detail
• Ability to work weekends, overtime, and holidays

What would be great to have:

• Trainer Experience
• High School Diploma or equivalent
• Experience in a fast paced, high volume production environment and understanding of production concepts.
• A team player that works well with others but can also work independently