Job description
Essential Job Duties and Responsibilities:
- Responsible for the development and presentation of training courses on operation, safety, and service of the Elgin Sweeper product line.
- Responsible for the development of technical based curriculum in conjunction with Technical Publications and Service teams to ensure consistency across documentation and training.
- Responsible for the development of training programs deliverable through both multi-media and classroom presentations. Schedule classes at the Elgin Sweeper facility or in the field as required and maintain the Elgin Training facilities.
- Responsible for the design and maintenance of training aids/documentation to be used during training programs for manipulative skills.
- Collaborate with Engineering, Production and Service to gather technical up to date information and incorporate into training aids and curriculum.
- Interact with all cross-functional groups within the Technical Information department to improve the quality of information and training provided to dealer network and customers.
- Interact with the Regional Service & Support Managers to coordinate updated information needed by dealers to properly maintain and service Elgin Sweeper products.
- Interact with Vactor Manufacturing Technical Training Instructors to ensure alignment of the training format between Vactor and Elgin Sweeper products across dealer network.
- Be a technical resource for product operational and service information to both internal and external customers.
- Research and develop new technologies to ensure training programs are growing to meet current and future requirements of both internal and external dealer network and customer base.
- Minimal travel (up to 10%) may be required.
- Perform other duties as assigned.
Position Requirements
- Associate degree in automotive technology or equivalent experience required. Bachelor’s degree preferred.
- A minimum of five years of vehicle product experience with ability to demonstrate technical training regarding vehicle diagnostics or troubleshooting skills as it relates to repair.
- Excellent product technical skills including thorough understanding of Hydraulic, Electrical, and Mechanical systems as it relates to mobile equipment required.
- Technical knowledge of engines and drive train highly desired.
- Ability to demonstrate excellent written and oral communication skills with sound, professional customer handling skills required.
- Operational experience with electronic service diagnostic tools and systems required.
- Demonstrated ability in the development of technical information with ability to present this effectively to audiences with varied technical expertise required.
- High degree of detail orientation required and ability to handle multiple priorities under time constraints to complete work and meet deadlines with accuracy.
- Ability to independently build effective presentations utilizing various office equipment such as computer, projector, digital equipment/devices, and printer.
- Daily working knowledge with Microsoft Office suite of products including Word, PowerPoint, Outlook, Adobe Acrobat, and Windows required.
Benefits of Employment
In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.
About Us
Sold and serviced through a network of more than 100 dealer locations worldwide, Elgin Sweeper products are the sweepers of choice for a variety of general street maintenance, special industrial and airport applications. With more than 100 years of experience, Elgin Sweeper offers municipalities, contractors and industries the most sweeper options in the country, using the latest sweeping technologies—mechanical, pure vacuum, regenerative air, alternative fuel and waterless dust control. Elgin Sweeper is a subsidiary of Federal Signal Corporation’s Environmental Solutions Group. For more information, visit www.elginsweeper.com.
Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.
The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, call Human Resources at 630-954-2000. All other applications must be submitted online.
Experience
Required- 5 year(s): Automotive/Vehicle product experience
- 2 year(s): Vehicle technical training experience
Education
Preferred- Associate Degree or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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