Position: Training Coordinator

Program/Location: Training Department, San Jose, Ca

Supervisor: Talent Development Manager

Employment Type: Full Time/Non-Exempt

Compensation: $32-$35/Hour

Opportunity Summary:

Serving more than 5,000 adults, families, and youth, HomeFirst offers a full spectrum of services to homeless and at-risk households in our community. Services include housing navigation, placement, and stabilization, along with temporary housing programs that include emergency shelters, interim housing sites, and transitional housing programs. HomeFirst also provides homelessness prevention through various programs and strategies.

HomeFirst’s Training Coordinator will further the agency’s mission of ending homelessness by supporting our training department. Under the direction and guidance of the Talent Development Manager, the Training Coordinator facilitates a series of detailed, engaging, and effective trainings for staff, with the intention of equipping them with the knowledge and tools needed to best serve our county’s homeless residents and those at risk of homelessness.

Responsibilities:

The Training Coordinator plays an integral role in the development of new and existing staff. They utilize their creativity, passion for educating others, and their experience in related social work fields to create an enhanced training environment for staff at all levels of the agency. Their superior organization skills help them manage multiple tasks including assisting with the development of training modules; scheduling trainings with staff and third-party facilitators; tracking training certifications; updating or modifying existing modules; ensuring all trainings are compliant with company policies; attending self-development trainings and train-the-trainers; facilitating trainings; and managing the digital Learning Management System.

HomeFirst is a diverse company that serves and supports a diverse community. The Training Coordinator desires to work with people from a variety of social and economic backgrounds and build trust and rapport with others. They are further responsible for modeling the values and principles of HomeFirst within the agency and broader community.

Trainings are facilitated virtually and in-person and cover various topics including but not limited to:

• Harm Reduction
• Housing First
• Trauma Informed Care
• CPR/First Aid/AED
• De-Escalation and Conflict Resolution
• Mental Health First Aid
• Cultural Humility

Minimum Qualifications:

• One (1) year employment experience in a social services, training, or teaching field
• Familiarity with homelessness, evident through volunteerism or past employment
• Strong knowledge in Microsoft Office suite, particularly PowerPoint and Excel, evident by the quality of presentations and tracking files you will develop once employed

Preferred qualifications:

• Experience serving people at-risk of losing their housing or who are currently homeless
• Personal experience with homelessness
• Bachelor’s degree in social services or teaching field
• Experience speaking publicly or presenting in past employment, education, or volunteerism
• Experience collaborating with team members, community partners, or agencies
• Utilization of Zoom or other virtual presentation platforms
• Bilingual

Skills, Abilities, and Knowledge:

• Goal oriented
• Attention to detail
• Time management and organization
• Excellent communication and collaboration

Other:

• Ability to adjust work schedule to meet organization training needs
• Valid CA Driver License
• Reliable personal vehicle & insurance
• Able to perform sedentary work
• Able to lift up to 30 lbs. on occasion
• Ability to use keyboard and read computer screens for extended periods
• Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties

HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law.

HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

HomeFirst Services takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.