JP00043100

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for contract workers (via BCforward) who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Responsible for facilitating a variety of performance-based learning events. Training is typically focused primarily on concrete skills related to training on processes and procedures but may include soft skills content. Contract Trainer will support PaHub to Salesforce Migration classes.

Primary duties may include, but are not limited to:

• Facilitates learning events that are performance-based in nature and across multiple platforms.
• Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
• Employs rapid course development methodologies to quickly meet client needs.
• Exercises classroom management, including learner performance and escalates issues to Learning & Development and client leadership when necessary.
• Consults and solves learning solutions including identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval.
• Measures, tracks and evaluates learner and client satisfaction.
• Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
• Keeps technical skills updated.
• Assist with migration of training content.

Requirements:

• Requires BA/BS in related field; 2 years of training experience; or any combination of education and experience, which would provide an equivalent background.
• Familiar with Adult Learning Principles.
• Previous experience with managing large audiences via MS Teams platform.
• Can work flexible hours which may include weekends.
• Intermediate use with Microsoft office products.
• Candidate must be a fast learner and quick to learn and apply new skillsets.

Additional Details:

• Work from home/remote
• Schedule is Monday- Friday, 8-5pm, must be willing to work all time zones.
• This position will support the implementation of the new care management platform in Clinical Operations. The implementation is taking place over 6 months with large volumes of associates going through training.
  

BCForward is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.