At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Job Description Summary

• Work is in a 24/7 emergency operations/dispatch environment and is likely to include overnight, weekend, and holiday hours.
• Work often involves repetitive functions and is performed indoors at a desk that can be adjusted for sitting or standing
• This is a public safety function that requires focus and the ability to prioritize.
• Work can be fast-paced and intense, requiring organizational skills and an attention to detail.
• Position works under limited supervision performing relatively complex technical work.
• Provides services at client site in Sanford, FL.
• Answers calls from outside partners and stakeholders
• Utilizes FDOT's ITS devices (CCTV cameras and
  speed/volume detectors) along with Advanced Traffic Management System (SunGuide) and other software to monitor and manage freeway and arterial traffic.
• Provide driver feedback via overhead signs and FL511.
• Will dispatch Road Rangers and other FOOT incident management resources using telephones and push-to-talk systems
• Will document, in detail, activity relating to all traffic incidents to create historical documentation of the incident.
• May perform data entry functions beyond event documentation
• Routine monitoring ITS equipment (CCTV cameras and speed/volume detectors) and report any technical issues that need repair. Ongoing monitoring of repair status and notification if repairs are exceeding allowed time.
• Learn signal timing principles and notification procedures for local maintaining agencies.
• Participate in a continual improvement process of all operational activities.
• Assist with various other roles such as public information, mapping, performance measures, signal cabinet/field work, contract management.
• Follow statewide Standard Operating Guidelines and local Standard Operating Procedures to precision

Minimum Requirements:

• Bachelor's degree and or 4 years of experience or demonstrated equivalency of experience and education.

Preferred Qualifications:

• Excellent oral and written communication skills
• Possess a genuine interest in traffic and public safety.
• Willingness to learn new skills.

• All your information will be kept confidential according to EEO guidelines.
• This position does not offer sponsorship or relocation.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.