Job description

Join Our Mission:

CarePoint Health is an innovative, rapidly growing healthcare team dedicated to the success of our patients and our employees. Our mission is to deliver the best possible care to patients in an environment that ignites passion, value, and fulfillment. CarePoint Health is seeking exceptional employees to be part of that patient-centered mission.

In keeping with our mission, CarePoint Health is committed to the wellbeing of our valued employees, offering a wide range of benefits, generous paid time off, competitive pay, diverse culture, and positive work environment. We are committed to your growth and offer outstanding advancement opportunities for uniquely talented and motivated employees. The time to meet your full potential is NOW and CarePoint is here to provide you with the tools to reach it.

So, are you ready to join the mission?

Position Summary:

The Telehealth Care Coordinator (TCC) manages the day to day functioning of the tele-neurohospitalist program. This critical role facilitates the efficient scheduling, coordination, and completion of tele-neurohospitalist consultations. The TCC will be in daily communication with neurologists, advanced practice providers, and hospital-based nurses to reduce wait times for all parties and ensure efficient workflows for patient care.

*THIS POSITION IS 100% REMOTE*

*THIS POSITION REQUIRES WEEKEND SHIFTS*

Qualifications:

• High school diploma or equivalent. Associates degree preferred.
• Registered or certified medical assistant preferred.
• Minimum of one year of experience in a clinic setting preferred.
• Prior experience in telemedicine preferred.

Preferred Skills:

• Strong attention to detail.
• Independent and reliable.
• Excellent analytical and critical thinking skills.
• Excellent verbal and written communication skills and the ability to communicate effectively with providers and clients via phone.
• The ability to multitask.
• The ability to work in a fast-paced environment.
• Strong commitment to actively supporting an ethical open working environment.
• Strong computer skills, including Word and Excel.

Essential Duties & Responsibilities:

To be successful in this position, individuals must be able to meet and perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skills, and abilities required in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Daily phone communication with multiple hospitals to schedule and coordinate telehealth rounds for physicians and APPs.
• Ensure daily patient lists for providers are complete and accurate.
• Maintain efficient patient flow for neurologists and APPs via telehealth platform.
• Prep charts in BSL for physicians.
• Complete discharge phone calls with patients.
• Scan/fax patient documents as needed.
• Ensure compliance with professional standards and regulatory requirements.
• Responsible for reporting and analyzing quality metrics.
• Other administrative duties and support as needed.
• Other duties as assigned.

Benefits:

CarePoint Health is committed to the wellbeing of our valued employees, offering a wide range of voluntary benefits such as:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• Short-Term Disability
• Long-Term Disability
• Paid Time Off
• Holiday Pay
• Retirement Plans
• Employee Assistance Program

About CarePoint Health:

Established in 1995, CarePoint Health is a multispecialty physician group headquartered in Denver, CO. We are physician owned, physician run and employ hundreds of providers in a variety of specialties. Our world class physicians offer exceptional, quality patient care in a variety of settings: Emergency Medicine, Pediatric Emergency Medicine, Hospital Medicine, Infectious Disease, Neurosurgery, Neurology, Wound Care and Hyperbaric Oxygen Therapy, Physical Medicine & Rehabilitation, and multiple Telehealth service lines.

Our strength is in our team. CarePoint physicians and advanced practice providers are nothing short of exceptional. We employ only the best staff to support our teams in the clinical setting. Our singular focus is to deliver the best possible care to patients in an environment that is collaborative, collegial, and fulfilling. More than colleagues, we are a family that works together, plays together, and truly values one another.

As a company, we strive to have the skill and agility to be successful in an ever-changing healthcare environment. Towards that end, we embrace changes that will make us better. We commit to be brave and proactive. We will not settle for good enough. Rather, we endeavor to be the best by empowering our providers and staff to think creatively and act boldly.

About BlueSky Neurology, a division of CarePoint Health:

Blue Sky Neurology (BSN) is an innovative neurology practice that provides the full spectrum of neurologic services for patients and those involved in their care. BSN has physicians involved in all phases of neurologic illness: acute neurologic emergencies; neurologic support for hospitalized patients; and outpatient care for those with new or ongoing neurological conditions. BSN was founded in 2005 by established clinicians known throughout Denver and the Colorado region. Since then, the practice has thrived and expanded.

BSN provides acute stroke care; neuro-critical care; neurologic support and outreach throughout Colorado and the surrounding states with telemedicine technology to hospitals and emergency rooms. There is also active participation in national clinical research studies on the latest neurological treatments. In order to bridge hospital care to outpatient care, BSN has dedicated outpatient neurologists who all have advanced fellowship training and expertise. BSN has office staff, administration, and management to encompass the full spectrum of patient needs and customer service. We are dedicated to providing excellent and compassionate patient care.

The philosophy by which we practice blends a caring approach with forward thinking, up-to-date knowledge of neurologic disorders and treatments.

Job Type: Full-time

Pay: $19.00 - $24.25 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Telemedicine: 1 year (Preferred)

Work Location: Remote

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