Description

Job Information
First Date of Posting: 3/22/2023
Last Date of Filing: 4/5/2023
Authority: TA/OA
Department: Subways
Division/Unit: Electronics Maintenance Division
Reports to: Superintendent
Work Location: Various
Hours of Work: As required

TA Applicants must be in a permanent civil service status in the title(s) of Telecommunications Associate I - IV / Telecommunications Specialist I - III (Voice) or be on an established list for said title(s). If you are on an established list, your list number must be reachable to be considered for appointment.

** CANDIDATES NEWLY APPOINTED TO THE TELECOMMUNICATION SPECIALIST I-III TITLE WILL BE COVERED UNDER THE DC37 BENEFITS.**

This position on the NYC Transit payroll is competitive and is eligible for the 55-a Program. This position is open to qualified persons who are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

Compensation:
Telecommunications Associate I (Voice) TA: $51,069 - $77,193 New hire rate: $44,408
Telecommunications Associate II (Voice) TA: $71,258 - $92,634 New hire rate: $61,963
Telecommunications Associate III (Voice) TA: $76,579 - $92,634 New hire rate: $66,591
Telecommunications Associate IV (Voice) TA: $85,511- $116,062

Telecommunications Associate I (Voice) OA: $52,732 - $79,708
Telecommunications Associate II (Voice) OA: $73,580 - $95,651
Telecommunications Associate III (Voice) OA: $79,074 - $95,651

Telecommunications Specialist I (Voice) OA: $88,299 - $104,070
Telecommunications Specialist II (Voice) OA: $95,362 - $112,399
Telecommunications Specialist III (Voice) OA: $102,990 - $119,843

Responsibilities
Under general supervision, the selected candidate will be responsible for the upgrade, maintenance, testing and troubleshooting of software and embedded firmware for Public Address (PACIS), digital sound processors, speakers, customer information screen (CSI), Beacon countdown clocks, cyber lock administration and Help Point, Remedy and LAN equipment and field support maintenance workstations. Responsibilities will also include the development and execution of test plans and procedures for maintenance CCS assets hardware and software; installation and/or upgrades; problem resolution; configuration/provisioning and capacity/performance monitoring; performing diagnostics and troubleshoot software; maintaining and updating documentation; conducting testing and analysis; liaison with various in-house maintenance groups and user departments and MTA IT; providing technical support, training and knowledge transfer, as required, to operations staff.

Education and Experience:

Telecommunications Associate I - IV
1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronics system and one year satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment; or

2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronics systems and two years of the experience described in “1” above; or

3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and three years of the experience described in “1” above; or

4. A satisfactory combination of education and/or experience equivalent to “1”, “2”, or “3” above. College education not used for meeting the minimum requirements in “1” or “2” above may be substituted for experience on the basis of each 30 semester credits of undergraduate college education, including or supplemented by 6 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronic, physics, and/or planning and analysis of electronic systems for six months of the experience described in “1” above, up to a maximum of two years of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of the experience described in “1” above.

Special Note - Additional Requirements for Assignment Level IV

To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full-time experience as follows:
1) As a Telecommunications Associate (Voice) - Assignment Level I, II, and III working for the City of New York; or
2) Performing analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity.

Telecommunications Specialist I – III

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems, and three years of satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment, one year of which much have been specialized work in a consultative or supervisory capacity; Or

2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems, and four years of experience as described in “1" above, one year of which much have been specialized work in a consultative or supervisory capacity; Or

3. A four-year high school diploma or its educational equivalent and five years of experience as described in “1" above, one year of which much have been specialized work in a consultative or supervisory capacity; Or

4. A satisfactory combination of education and/or experience which is equivalent to “1", “2" or “3" above. College education may be substituted for experience on the basis of six months of experience as described in “1" above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems. However, all candidates must have at least a four-year high school diploma and at least three years of the experience as described in “1" above, one year of which much have been specialized work in a consultative or supervisory capacity.

Desired Skills:

• Network Design and/or implementation experience desirable
• Ability to use state of the art network equipment
• System integration of software and hardware
• Experience with VMWARE
• Experience with PC hardware and all input/output protocols
• Strong PC skill: Microsoft Office, Visio, Oracle, Windows, UNIX (ie. LINUX, QNX) operating system and other applications
• Excellent oral, written, problem solving and interpersonal skills, with the capability to communicate with all levels of management
• Ability to coordinate, schedule, and prioritize to meet deadlines

Selection Method:
Based on evaluation of education, skills, experience, and interview.

Other Information:
As an employee of MTA New York City Transit, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $105,472 (this figure is subject to change) per year or if the position is designated as a policy maker.

How To Apply:
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.