Technician

LEGO Discovery Center Boston, 598 Assembly Row
Somerville, Massachusetts, 2145
United States

LEGO® Discovery Center Boston- Technician

Opening in spring 2023 following a $12 million renovation, LEGO® Discovery Center Boston will give families in Boston and across the northeast the opportunity to experience highly interactive indoor LEGO® play experiences including a ride, 4D theatre, LEGO® Space digital experience, DUPLO® Park, Hero Zone, and Creative Club among other immersive experiences.

We are looking for a technician to ensure our attraction runs smoothly, safely, and efficiently, providing magical memories for our guests in Boston’s ultimate indoor LEGO experience!

About The Role

Reporting to the Technical and Facilities Manager, Technicians have a vital role in our attractions as they ensure all the fun and magic are being delivered at an optimal level. The Technician assists with the planned and reactive maintenance throughout the attraction to ensure the day-to-day operation is running smoothly, safely, and efficiently. Responsible for maintaining all aspects of the attraction including the rides, cinema, equipment, and machinery. Compensation for this role is $20.50/hour.

Responsibilities:

• Maintain, repair and troubleshoot all aspects of the attraction's equipment and machinery including HVAC, electrical, electronic, pneumatic, hydraulic and plumbing systems as well as rides and themed attractions.
• Utilize hands-on knowledge and experience to solve problems to sustain minimal downtime of rides and themed attractions for the maximum guest experience.
• Position functions will include custodial duties, re-lamping & lighting systems, painting and wall repair, food and beverage equipment, shipping and receiving as well as exhibit setup and take-down.

About You

You will be highly self-motivated with previous maintenance experience with maintaining a wide range of equipment including rides.

• Minimum of 1 year of service industry experience in a technical/themed environment.
• Experience in maintaining flexibility and the highest level of service in high-pressure and/or stressful situations.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

Education:

• 1+ years of technical college; or equivalent combination of experience and education.

Other:

• While performing the duties of this job, the individual is regularly required to stand and walk for prolonged periods; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; balance; reach, pull, push with hands and arms below head and frequently above head; ability to smell.
• The individual is occasionally exposed to toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; hazardous waste; be exposed to a loud work environment.

About The Benefits

A job at Merlin Entertainments means access to incredible benefits:

• 401(k) retirement account with corporate match.
• Healthcare benefits including medical, dental, vision, and more.
• Annual paid time off benefits.
• 30% off LEGO products and Merlin retail stores including other retail discounts.
• Complimentary tickets to all Merlin attractions worldwide including for friends and family.
• Tuition reimbursement program.
• Career progression and skills development with job opportunities across the country and globally.

About Us

Merlin Entertainments is the company behind iconic brands like LEGOLAND theme parks, Madame Tussauds wax museums, SEA LIFE Aquariums, and LEGO Discovery Centers. We operate over 140 attractions across 24 countries, delivering memorable experiences to 67 million visitors a year. Our company and its people are defined by the 7 values that make up “The Merlin Way”: We love what we do, We care, We are innovative and fast moving, We do what we say, We make every dollar count, We take ownership, and we do it all For the love of fun.

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

We want to ensure that everyone has the opportunity to perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at NAPeopleHUB@merlinentertainments.biz.