Job description
Mitchell, Silberberg & Knupp, a law firm in Century City, is looking for an IT trainer to come and support our team!
Responsibilities include:
- Assist with conducting New Hire IT Orientation, in-office and remotely, that is tailored to specific practice groups and roles.
- Assist with researching, planning, organizing and conducting training programs, seminars and conferences for attorneys and other personnel.
- Work with the Training Manager in preparing self-study materials, application handouts, and coordinating distribution of vendor provided e-learning for self-directed learners.
- Assist with preparing learning plans and skills development roadmaps for learners.
- Reviewing and evaluating existing and proposed training programs; and recommending appropriate changes.
- Assist in preparing and/or distributing training aids such as instructional material, handouts, evaluation forms, and visual aids; setting up audio-visual equipment and making presentations when necessary.
- Translating technical concepts and terms into understandable terminology for participants.
- Tracking learner participation and training completion with reports to firm management and staff supervisors.
- Responding to and prioritizing Help Desk requests assigned to Training.
- Tracking end user ticket history on tickets assigned to Training and following-up with user requests when appropriate.
Qualifications:
- Minimum of 5 years of technical training experience, with experience at a law firm a strong plus.
- Strong communication skills
- Knowledge of MS office suite and document management systems.
The Firm offers competitive benefits!
Job Type: Full-time
Pay: $40.00 - $55.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- law firm: 2 years (Required)
- IT trainer: 2 years (Required)
Work Location: Hybrid remote in Los Angeles, CA 90067
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