Minimum Wage + Excellent Benefits Package

Liverpool

28/11/2022

We are looking for Technical Support Advisors (Home working after initial on-site training) with call centre experience and excellent communication skills. Don't miss this opportunity to join a trusted company and develop your earning potential.

Technical Support Advisor

Liverpool, L34

Full Time & Part Time, Permanent Positions
National Minimum Wage + Benefits Package

REMOTE WORKING AVAILABLE FOLLOWING ON-SITE TRAINING

Please Note: Applicants must be authorised to work in the UK

Established for over 100 years, our celebrated client offer a national product support service for B2B and B2C electro mechanical equipment.

They are looking for Two Technical Support Advisors to join their supportive team. You will be answering technical queries via phone and email on BT products including DECT telephones, baby monitors and connectivity devices.

About the Role:

You will be working as part of a team, but you will also work towards achievable individual performance targets, with the opportunity to earn a monthly bonus.

After initial onsite training, working will be home based with requirement to work in office 2 days per month. All equipment will be provided.

There are two technical support positions available - one Part Time and one Full Time.

Working Hours:

Full Time Position: Monday-Friday, 09:00-17:30
Part Time Position: Wednesday-Friday, 09:00-17:30

You will also be expected to participate on a Saturday Rota, 9:00-14:00.

Key requirements:

• Minimum 6 months call centre experience.
• Excellent customer service and communication skills.
• Patience and understanding.
• Basic computer literacy (Microsoft Office) and confidence with technology.
• Broadband within the home you will be working from.

Benefits Package:

• Training and Development Opportunities.
• Pension scheme.
• Free on-site parking.
• 20 days holiday per annum + Bank Holidays.
• Bonus Scheme.
• All equipment provided.
• Remote working.

How to apply for the Technical Support Advisor role:

If you have the skills and experience required for this customer service position based in Liverpool, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience includes: Call Centre Agent, Customer Service Advisor, Customer Care Assistant, CSA, Customer Service Jobs Liverpool, Remote Customer Service Jobs, Work from Home Customer Service, Call Centre Jobs Liverpool, Customer Care Advisor, Telephone Support Assistant.