Job description

Technical Service Parts Sales and Support

Electrical knowledge, mechanical knowledge and fluid power knowledge are all required to be considered for this position
Three or more years of managing projects and supporting customers is required to be considered for this position
Pay is up to $55,000
Must be a United States citizen or Green Card holder
No remote
Full-time
Permanent W-2 employee
Full benefits
No relocation
Brown Deer, Wisconsin area

This full-time, permanent Technical Service Parts Sales and Support career opportunity is at a financially stable, employee-owned company that created their dynamic industry. The company gifts employees company stock. An annual discretionary bonus and a 401k Plan (usually a discretionary contribution in addition to a match) are provided. The company values the culture and has recently implemented their core values. They have also recently implemented their Entrepreneurial Operating System for short-term and long-term growth plans. They are proactive in the products they provide customers both now and for the future. The company has recently added a building and remodeled the existing facilities. Growth is unlimited here. The company is making flexibility a priority with potential flexible work hours and work from home possibilities. The environment is fast-paced and challenging. The work is interesting, challenging and not tedious as every machine manufactured is custom. Projects are unique and interesting. A new software conversion to SolidWorks from AutoCAD is on the horizon.

The duties and responsibilities of the successful candidate will include the following:

Providing telephone support to maximize the satisfaction of customers

Aiding customers ordering parts and authorizing returns

Working with a variety of internal departments to create quotes for parts

Putting orders and returns through the system

The background of the successful candidate must include the following to be considered for this position:

Electrical, mechanical and fluid power knowledge

A mechanical mindset

Three or more years of supporting customers

Three or more years of managing projects

Exceptional communication skills

A solid work history

A US citizen or possess a green card

A residence within 45 minutes

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