Technical Consultant I

Full Time
East Lansing, MI 48823
Posted
Job description
$60,000 - $70,000 + VIP Bonus Looking to start your career in Technology? We have opportunities right here in mid-Michigan! Vertafore is looking for talented people to join our team. Our dynamic environment provides professional development, fast upward mobility, and exposure to the latest and greatest in technology.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., including East Lansing, Michigan – we are minutes from Michigan State University, Lansing Community College, and Cooley Law School!


JOB DESCRIPTION
Technical Consultants deliver value to customers through implementation, technical configurations, and providing recommendations and solutions to business problems. Consultants shape and improve the experience of key Vertafore clients. They work cross-functionally with Customer Support, Account Management, Professional Services and Product Management to help guide the client and also contribute to the future growth of your team.

A Technical Consultant at Vertafore works as part of a team serving our key clients, which means you need to be a proactive self-starter, able to multi-task in a fast-paced environment and service-focused to help nurture the client experience. Additionally, you love getting into the technical details of an implementation and are excited by coming up with new tools, processes, or solution to complex problems.

Consultant I’s develop subject matter expertise with defined products, methodologies and business operations through effective customer engagement.

Core Responsibilities:
  • Develops forward thinking, technical implementation recommendations that align with clients' business objectives.
  • Configures, creates, and demonstrates the technical components of the Vertafore product suite using tools and expertise in the areas of XML, system integration, web services, Javascript, databases and native Vertafore implementation tools
  • Collaborates with the team to educate and train clients on how to best technically implement and integrate with the Vertafore product suite
  • Works with teams in India and the US

Core Requirements:
  • BA/BS degree preferred or commensurate experience
  • Minimum 1 year of experience in a technical, customer focused environment
  • Advanced written and verbal communication skills
  • Technically savvy with an interest in technology and in deepening technical and software knowledge
  • Experience with XML, web services, SQL, and web design/HTML
  • Programming experience is a plus (Java, C, .NET)

Additional Requirements and Details:
  • Travel required up to 10% of the time
  • WFH flexible
  • Ability to work remote with a stable internet connection on an as needed basis
  • Occasional lifting and/or moving up to 10 pounds
  • Frequent repetitive hand and arm movements required to operate a computer
  • Specific vision abilities required by this job include close vision (working on a computer, etc.)
  • Frequent sitting and/or standing

  • #LI-Hybrid
  • $60000 - $70000 / year

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.

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