Job description

It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!

Ready to Make a Ridiculous Move?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

What does a Team Lead really do? Think of yourself as someone who will provide mentorship, guidance and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Team Lead.

As a Team Lead, you will provide mentorship, guidance, and career development to members of your team. You will implement escalation channels in accordance with mutually agreed-upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. You will also identify actionable insights, suggest recommendations, and influence team strategy through effective communication.

So, do you have what it takes to be a Team Lead?

Requirements:

So, what is it we're looking for? Well since this is a Team Lead we need someone with at least 2 years of prior relevant people management experience.

Now let's get technical. We're looking for someone who is a strategic thinker with strong analytical and creative problem-solving skills. Someone with experience providing constructive criticism and implementing corrective action plans.

What else? Well, we need someone who has a high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.

About Us

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people.

TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer.

Please note that you must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

TaskUs is an Equal Opportunity Employer

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