Taproom Bartender

Upslope Brewing Company is an award-winning craft beer and seltzer producer located in Boulder Colorado. As a Certified B Corporation, we meet high standards of social and environmental performance, accountability and transparency. Through investment in our employees, continuous process improvement and a focus on innovation, we aim to deliver a high quality product, while prioritizing environmental stewardship and inclusion in our operations, brand and partnerships.

The Taproom Bartender is responsible for the guest experience at both of our taprooms located in Boulder, Colorado. This employee will assist in maintaining the taproom environment, providing top notch customer service and will seek to continually build the Upslope brand throughout all of their interactions with our customer base.

Job Responsibilities/Duties

• Provide guests at our taprooms with excellent service while acting as the front line of our brand
• Ensure responsible alcohol service at all times
• Anticipate the guests’ needs before they are aware of them, provide a hospitable experience for all customers
• Provide table service (taking drink orders, bussing tables, and building rapport with guests)
• Work closely with The Mighty Burger (restaurant at Flatiron Park) to meet guests’ needs pertaining to food service
• Operate point of sale system, properly handle cash and credit card transactions
• Collaborate with a team of individuals focused on team goals
• Be able to educate patrons on craft beer, our industry, our company and our facilities
• Properly perform opening and closing duties of both taprooms
• Assist in company-held events such as our Anniversary Party and The Upslope Get Down
• Act as a point person and provide necessary assistance to all private events held at the brewery
• Assist all partners in donation beer pick-ups
• Attend and participate in regularly scheduled company-wide and department meetings
• Maintain cleanliness of taprooms and participate in monthly deep cleans
• Properly change kegs and complete necessary forms for keg sales, returns and tappings
• Provide fun and engaging facility tours while telling the Upslope story
• Develop understanding of draft line maintenance and operations, demonstrate ability to troubleshoot draft line issues
• Properly prepare and serve food items (at Lee Hill taproom) while following proper safe food handling practices
• Actively pursue continued beer education through training programs
• Maintain a stocked beer cooler and merchandise display
• Maintain proper communication channels with all departments in the company
• Work with the QA/QC department to ensure the quality of all beer being served through both taprooms
• Perform other tasks and duties as requested

Work Time/Availability

This is a full-time position with benefits; flexibility with scheduling (including weekends, weekdays, holidays, days and night) is required.

Compensation, Benefits + Culture

Upslope offers a transparent and unique work environment with an emphasis on teamwork and innovation. It’s important to make sure each employee understands the impact they have on the mission. We work for beer, but get paid in dollars.

Compensation Package includes:

• Starting salary - While earning tips: $9.54 hourly Non-tip hours: $16.00 hourly
• Paid Time Off, Sick Pay, Paid Holidays and Paid Volunteer Hours beginning 30-days after employment
• Medical/ Dental/ Vision/ Disability/ Life insurance with company contribution beginning 30-days after employment
• 401(k) with company match beginning day one
• Free RTD EcoPass
• Free Beer (Daily taproom perks and monthly retail beer allotments)
• Merchandise discounts
• Discounts & Pro Deals on outdoor equipment & activities
• Professional Development opportunities
• And many more!

Qualifications/Position Requirements and Specifications

• Must be 21 years old and over
• Ability to spend eight or more hours on your feet, working the floor
• Basic mathematical skills
• Demonstrate good judgment while serving alcohol to customers and fellow employees
• Ability to leave a bad day at the door - remain on point at all times for our guests
• Maintain calmness and tactfulness at stressful, high volume times
• Must be enthusiastic, engaging, well organized and self-motivated

Desired/Preferred, but Not Required:

• Prior knowledge/experience in customer service environment
• Prior knowledge/experience in craft beer

Still Apply If…

• You have translational skills! Even if you do not have prior knowledge or experience in customer service or the craft beer industry, those with a willingness to learn will be successful in this position.

At Upslope, we’re committed to building justice, equity, and inclusion in every aspect of our company. Our goal is to create the ultimate culture of belonging for everyone, regardless of your craft beer knowledge or the number of powder days you crushed this season. We value what makes you unique and want to ensure that you feel encouraged and welcomed to apply, work, and Après Everything™ at Upslope.

Upslope is an equal opportunity employer. We hire, promote, course-correct, and terminate based on merit, performance and business needs. We do not discriminate on the basis of any protected status, including but not limited to: race, color, religion, age, veteran status, medical condition (including pregnancy and genetic information) sexual orientation, gender identity or expression, disability, and criminal history (as our licenses allow.)