Job description
Systems Administrator I - Central Campus
- Provides system-level support of assigned systems through troubleshooting and resolving hardware, software, and connectivity problems, including user access and component configuration, escalating as needed.
- Maintains assigned systems including customization, configuration, installation, and testing.
- Provides implementation support for new systems including upgrades, customization, integration, and testing.
- Provide knowledge and support for assigned systems and distributed applications.
- Works with ITS customer support to ensure issues related to assigned systems that impact user productivity are communicated to ITS customers.
- Assist in the operation and maintenance of the back-up environments for all systems when assigned.
- Ensures quality assurance processes are being followed, including service levels as outlined in the ITS Service Level Agreement and change control procedures.
- Other duties as assigned.
Marginal Job Functions:
- Research, evaluate and recommend new technologies
- Knowledgeable in Windows Server operating systems (Windows 2016, 2019, 2022).
- Familiar with DELL hardware (Converged Infrastructure (MX Series), R series servers, Compellent and PowerVault Storage).
- Familiar with Systems Management Technologies (MECM, InTune)
- Familiar with Linux (Oracle Linux 7/8)
- Familiar with Vmware vSphere, vCenter, vSAN, NSX technologies
- Ability to set up and manage printer queues
- Ability to script and provide operating system/application troubleshooting and software deployment.
- Ability to work well with others and to demonstrate an excellent quality of work with little or no supervision required.
- Must be highly organized and possess excellent communication and documentation skills.
- Must be proficient in Microsoft Office.
Required Education:
- Associates degree from an accredited institution required.
Preferred Education:
- Bachelor’s degree or above in Information Technology or Computer Science from an accredited institution preferred.
Required Experience:
- Minimum (2) years of IT Infrastructure Systems experience required.
- Experience in two or more of the following is required: VMWare, Microsoft, Linux technologies, SAN/ NAS, Cloud Services.
Preferred Experience:
- Experience in Higher Education preferred.
- Experience with MAC OS
- Experience with VMC on AWS and/or Azure VMware Services (AVS)
Required Licenses/Certifications:
- Microsoft Administrator Certification (Fundamentals), or VMware Certified Technical Associate (VCTA), or VMware Certified Professional (VCP), or equivalent. A Bachelor’s degree may be considered in lieu of the certification requirement.
Preferred Licenses/Certifications:
- Microsoft Administrator Certification (Advanced / Expert), or VMware Certified Advanced Professional (VCAP), or equivalent.
Salary Grade: 25
Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule
Requisition Number: req4411
Posting Close Date: 5/2/2023
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