At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

SYSTEM DIRECTOR, CLINICAL SERVICES | Work from Home/Remote

Reports to Chief Operating Officer, Medical Group

Direct Reports: 1+

This role will lead system-wide clinical initiatives and projects in the Bon Secours Mercy Health medical group. The person in this role will direct planning, communication, implementation and tracking of clinical initiatives and projects and will be the primary responsible party for implementation, with support from system and market leadership. The person filling this role will be expected to engage with leadership of all levels across all markets and within the Home Office to align communications and accountabilities.

Essential Functions:

Direct and lead efforts in identifying process improvement opportunities and implementing solutions for issues involving the 600 physician practices across the medical group:

• Environment of Care: Life Safety, Medications and Supplies, General Equipment, Hazardous Materials, Electrical Safety, General Safety, and Security.

• Infection Control: Sterilization, Waste, Clean Supplies, Janitorial Equipment, Staff Policy Knowledge, and Personal Protective Equipment.

• Medication Management: Medication Storage, Sample Medications, Wasting Medications, Crash Carts, and Drug Preparation.

• Patient Safety: Provision of Care, Record of Care, Patient Safety, Patient Rights, Confidentiality, Communication, and Service.

• Quality Improvement: Includes, but is not limited to, the medical group’s strategies and performance relating to achievement of Board-approved key performance indicators (i.e. Primary Care 6). This will involve directing and leading a PTC sub-committee(s) that spans all markets and is focused on achievement of any strategic clinical services initiatives.

On behalf of the system, serves as the medical group partner at the table with our clinically integrated network to align and influence our network quality goals with payers, and to speak to the medical group’s performance on these network goals.

Will oversee our site survey and site intervention process for above-referenced scope across the broad medical group geographical footprint. Given size of medical group, system director will need to identify champions on each market and employ scalable models (i.e. a “train the trainer” model).

Closely collaborates with system nursing and quality leaders as well as the medical group Practice Transformation Council (PTC) to ensure alignment of clinical services strategies, priorities and initiatives across the medical group.

Effectively communicate projected outcomes, timeframes, interdependencies and accountabilities to all parties.

Licensing/Certification

Active RN license (any state) required

Epic experience preferred

Education

Required Minimum Education:

4 year/ Bachelors Degree

Specialty/Major:

Business, Healthcare or related field

Preferred Education:

Graduate Degree (Masters)

Specialty/Major:

Business, Healthcare or related field

Work Experience

7-10 years’ experience in clinical care in the healthcare industry. 2-3 years leadership and or management experience required.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com