Position Summary

The Switchboard Operator/Receptionist is responsible for recording and transmitting messages, keeping records of calls placed, providing information to callers and visitors, making appointments, keeping a log of visitors, and issuing visitor passes.

Essential Functions of the Position

• Relaying incoming, outgoing, and intra-system calls through a private branch exchange (PBX) system

• Recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors

• Greets patients and visitors and obtains information to direct them appropriately

• Contacts various external resources when needed, including but not limited to county mobile crisis, animal control, and towing services

• Ensures proper building access and performs physical security checks as required

• Cautions visitors against the possession of prohibited materials

• Maintains log of all personnel entering or leaving the facilities

• Checks vehicles entering restricted areas visually

• Performs other relevant duties as assigned

Supervisory Responsibilities

No direct supervisory responsibilities.

Physical Demands

• Required to walk, stand, sit and move about the property for long periods of time.
• Ability to lift and/or move up to 25 pounds.

Work Environment

• Indoor/Outdoor; exposure to external environmental conditions possible.
• Noise level can range from minimal to intense

Minimum Qualifications

• High School diploma or GED, and a minimum of six months of related work experience.

• Must be capable of comprehending and implementing instructions concerning the operation of mechanical equipment such as generators, air conditioners, fire protection equipment, and other emergency equipment.

• Must be able to use Microsoft Office (Word, Excel, PowerPoint, Outlook, etc).

• Strong written and verbal communication skills.

• Must be able to speak, write, read, and understand English.

• Possess a Valid Drivers’ License.

Security Requirements:

• Must be a US Citizen.

• Must be able to pass a National Criminal Background Check

Red River Science & Technology, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.