What we’re looking for:

Peabody are currently recruiting to projects within the London borough of Hackney, supporting people who require a high level of support. In these services our team members work on a shift basis working 7.5 hours per day.

You will need to communicate with external services and internal teams, follow up on actions, complete incident reports, raise safeguarding cases as required and support customers with Daily Living tasks and tenancy management.

You will also be responsible for monitoring Health & Safety, repairs and tasks related to assessing new referrals to the service. You may be required to supervise medication and have face to face contact with customers daily. You will also need to have the confidence once inducted to lone work.

You will need to have a good understanding of mental health, trauma informed care and dual diagnosis, either through work or life experience. Most importantly you need to be committed and demonstrate the values and understand how rewarding it can be to work with this sometimes-challenging client group.

If this sounds like you, this could be the perfect role for you!

A bit about the role:

Peabody runs many projects in Hackney supporting people with Mental Health issues. The customers we work with all have a significant and enduring mental health diagnosis. Our customers can exhibit behaviours which are challenging. This is often due to past trauma. Customers may have a forensic/ offending history. Some customers will have a dual diagnosis – enduring mental health problems alongside drug and alcohol use.

As a Support Worker in a Mental Health service, you will work with the rest of the team in supporting our customers to achieve their recovery goals and step down or move on from the services. You will be allocated a caseload to keywork, you will also be expected to complete admin tasks such as updating the internal systems with notes, completing risk/need assessments, and supporting customers to attend meetings.

Peabody are supportive of all our staff working in Mental health services providing thorough induction, supervision, and reflective practice sessions to support you to do your job. We have a generous benefits scheme open to all employees as well as recognising good work through spot bonuses and reward points systems. If you have great values and a genuine wish to support people on their recovery journey, then come and join us.

This role will require an Enhanced DBS check

A bit about us:

Peabody are one of the largest housing associations in the UK, and we’ll be even bigger when our merger with Catalyst is complete in April 2023. Our mission is to help people flourish and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers.

Here just a few of the benefits for working at Peabody:

• 25 or 30 days’ annual holiday plus bank holidays (depending on the role)
• Paid travel expenses, including mileage
• Competitive salaries that are benchmarked regularly against current market rates
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• Spot bonus awards
• Up to 10% pension contribution matched 1:1
• Refer a friend bonus scheme

Are you ready to apply?

To be considered for the role of Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.

If you need to ask us anything else at all, feel free to drop an email to and one of our team will be in touch.