Support Services Representative

Full Time
Newark, NJ 07102
Posted
Job description

Company Overview

If you are looking to join a social services organization where you can make an impact on the lives of children, then this position may be the right fit for you. Programs for Parents is a non-profit organization that works to ensure children get the best possible start in life. We do this by supporting children, families and child care providers in Essex County through advocacy and action, providing education and referrals, sharing best practices and helping families access available financial resources.

Essential Duties and Responsibilities

The Subsidy Programs Department provides financial assistance to eligible parents, guardians and foster parents with the costs of child care. As a Support Services Representative, you will perform administrative and data entry tasks in accordance with the standard procedures outlined in the Subsidy Operations Manual, to contribute to the efficient operation of the Subsidy Department. Specific duties include:

Entering data into internal and external databases with high degree of speed and accuracy

Processing incoming documents and outgoing mail

Retrieving data from internal and external databases

Printing and distributing applications

Processing file requests

Managing department supplies

Filing

Maintaining files in audit ready condition

Other duties as assigned to meet the needs of the department

Knowledge and Skills

Ability to enter data with high degree of speed and accuracy

Ability to meet productivity standards within established timelines

Excellent organizational and time management skills

Strong attention to detail

Ability to multi-task in a fast-paced environment

Physical Tasks

Ability to walk and climb stairs

Ability to safely position and climb ladders

Ability to carry/lift up to 25 pounds

Education and Experience

High school diploma required

$20.88/per hour


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