Job description
Our client is currently seeking a Technology Support Associate
Required Qualifications:
Description
- Participate in and support implementation of business solutions. Determine the impact of changes made to existing hardware, software, and schedules.
- Review tactical issues, policies or procedures for which answers can be quickly obtained.
- Perform daily validations of application by performing critical functional checks to ensure that its stable for business users.
- Monitor all the scheduled batch jobs and work on fixing in case of failures.
- Audit complex critical systems delivery for business processes.
- Determine the impact of new products and tools implementation across the business and mitigates potential issues.
- Reduce the impact of application and infrastructure failures on business delivery.
- Present recommendations for resolving more complex situations.
- Provide technology information managers, functional colleagues and stakeholders.
Required Qualifications:
- Ideal candidate would possess both technical imaging/troubleshooting skills for laptops, microform factors and tablets.
- Shipping/receiving /boxing and various warehouse light duties.
- 3-5 years of prior imaging, computer support, help desk knowledge is plus but not required.
- Can do, will do attitude with a high emphasis on quality - quantity assurance in all phases.
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