Support Associate

Full Time
Greencastle, PA 17225
Posted Today
Job description

Posting Date: 5/16/2023
Location: Greencastle, PA

Address: USA-PA-Greencastle-200 Commerce Ave
Store Code: DC 07 Tran General (7251033)

ADUSA Transportation is the transportation company of Ahold Delhaize USA, providing transportation services to one of the largest grocery retail supply chains in the nation. ADUSA Transportation delivers fresh and nonperishable products to local brand stores and supports the sustainability of the supply chain by returning recyclable items to recycling centers for processing. Our team is supporting the supply chain network evolution to become a fully integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA

PRIMARY PURPOSE

In this role, you will support the transportation operation in all areas to include dispatching, facilitating and leading training while also providing guidance to others. You will be expected to meet and maintain production standards and strive for continuous improvement and develop new concepts to propose to senior management. This will be a working leadership position to handle daily functions, issues, and projects under the direction of the transportation supervisors or transportation manager. There will be a large focus on coordination of retail deliveries which will also include backhauls, Distribution Center shuttles, fleet for hire, and Distribution Center to Distribution Center transfers.

DUTIES AND RESPONSIBILITIES

  • Coordinate and compile reports for backhauls, fleet for hire, mixing center, and transfers for Inbound Scheduling Network as needed.
  • Obtain trailer numbers from suppliers to key for backhauls in Yard Management Services prior to arrival at Distribution Center.
  • Check CAMS/Prospero for unplanned orders and CAMS/Prospero for failed loads
  • Key in late into CAMS/Prospero by end of business day for next day reporting prior to 9am.
  • Set up daily load sheet
  • Assign Purchase Order Numbers to the 900 routes going out of the warehouse.
  • Deadhead backhauls from the CAMS/Prospero board for the next day.
  • Communicate with other Distribution Center’s for next day receipts/deliveries.
  • Backhaul late tracking to original due date
  • Check for any “early” produce Purchase Orders' and notify buyer
  • Start next day Purchase Order’s
  • Ensure multiple Distribution Center loads are separated and assigned
  • Add backhauls off stores when loads are in CAMS/Prospero
  • Run and review the Backhaul Imbalance Report used to forecast loads.
  • Handle phone calls from store personnel, vendors, and other partnerships regarding service issues & special requests.
  • Serve in dispatch and payroll roles as needed.
  • Perform daily dispatch audits to ensure fairness with driver miles and load routes
  • Responsible for processing driver payroll as needed. Verify by using trip pay sheet, dispatch delay report, truck shop delay report, store delay report and all required standard reports.
  • Evaluate coordination of loads to ensure efficient and timely loads deliveries to our stores.
  • CAMS/Prospero Loads: Monitor board and secure profitable/acceptable for hire loads. Coordinate Purchase Order’s off CAMS/Prospero. Update load board during transport. Provide required documents to broker for payment. Accurate record keeping for costs, loads, reporting, etc.
  • Trainer for office staff on dispatch, backhaul and payroll functions
  • Systems administrator, educator and coordinator of technical support, trouble shooting and upgrade testing as well as enhancement recommendations with ROI
  • Work with other departments within the facility to achieve and maintain overall production standards.
  • Ensure compliance with company standards in the areas of accuracy, safety and productivity.
  • Some overnight travel and willingness to work a flexible schedule
  • Any other duties assigned by leadership

QUALIFICATIONS

  • Able to work in a warehouse environment with varying conditions (i.e., cool temperatures, concrete floors, powered industrial trucks)

PREFERRED REQUIREMENTS

  • Familiarity/experience in a transportation environment
  • Knowledge of DOT and Federal Motor Carrier Safety Regulations along with Transportation Logistics
  • College degree or equivalent work experience and/or training in the transportation industry

Skills and Abilities
  • Excellent customer service, communication, verbal and written skills
  • Able to meet production standards set by the company.
  • Able to stand and/or sit for long periods of time.
  • Able to read and understand written and numeric product identifiers.
  • Able to handle multiple tasks.
  • Must be able to work needed schedule to perform assigned duties. Including weekends, nights and overtime
  • Highly motivated self-starter and team player with strong attention to detail and the ability to prioritize multiple tasks in a fast-paced environment
  • Able to use personal computer for data entry and research purposes
  • Experience with Microsoft Suite: Word, Excel, PowerPoint, Email, etc.

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email recruiting@adusasc.com

Job Requisition: 267740_external_USA-PA-Greencastle_5162023


ADUSA Distribution and ADUSA Transportation provide supply chain operations for one of the largest omnichannel grocery retail groups in the nation, serving the grocery brands of Ahold Delhaize USA – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, through a self-distribution model for the future.

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