Support Administrator – 6 Month Fixed Term role

Please note that this role requires you to work 5 days a week on a rota basis including some weekends.

An opportunity has arisen to join the Supply Support Team within ASDA House.

Your job will be to support the way we flow stock into our depots and stores – maximizing availability, driving sales and reducing costs. This role is an ideal platform to progress your career with us, as it will teach you all you need to know about how our teams work. The successful candidate must have the ability to deal with all enquiries in a professional manner at all levels of the business, be a team player as well as being able to work on their own initiative in a busy environment.

‘Future' is the name for the programme that will see Asda create their new operating model, independent from Walmart. This is a hugely ambitious program of work and one that will underpin the way the entire business will operate in the future.

Your Role

• Via telephone and email, book all supplier orders into ASDA depots, ensuring all inbound requests are met on time within depot capacity
• Planning and maintenance at depot level, including promotions & key activities
• Liaise with relevant depot teams to plan a smooth inbound flow of stock into all Distribution Centres
• Analysing data and feedback to improve inbound flow into our Distribution Centres, supporting operations with depot profile management
• Respond to and investigate all calls and tickets raised by our stores regarding stock issues & merchandising enquiries
• Supporting supply & merchandising teams recognising trends and issues.
• Liaise with Stores, Supply & Logistics teams to communicate trends & support with issue resolution
• Deliver the stores stock disruption process to ensure all store requests are actioned and communicated to stakeholders in the correct way.
• Maintain and action Trade My Store process, resolving any issues with the Supply Teams and stores.

About You

• Good organisational and analytical skills
• PC literate and confidence with Excel
• Enthusiastic with a professional approach to external contacts
• The confidence to communicate with people at all levels
• Great attention to detail
• Calm under pressure

• Have the ability to deal with all enquiries in a professional, timely manner at all levels of the business
• Be a team player but also be able to work on own initiative in a busy environment
• Flexibility to work when required is key

Hybrid Working

Work Where it Works. Our hybrid way of working gives you the choice to work where it works. This enables you to complete your daily tasks where you'll be the most effective. It offers a mix of working from home and in an office environment that works best for you and your team. We would love to talk to you about this.

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• 10% colleague discount, free parking and many additional rewards.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.

If you have any questions, then please email clare.tempest@asda.co.uk

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