Neighborhood Manager Job Summary

This position oversees the daily operations within one of our four neighborhoods.

Neighborhood Manager Duties and Responsibilities

• Oversee all resident care.
• Oversee the day to day operations regarding residents and staff.
• Read communication book and document any concerns that need to be addressed.
• Direct supervision of staff including training, evaluations and disciplines.
• Scanning documents into electronic charts.
• Resident, family and staff follow up at one month and as needed.
• Ensure all resident documentation is complete and on file.
• Weekly medication ordering and ensure that meds are arriving from pharmacy in a timely manner.
• Coordinate new admissions with Pharmacy in EMAR.
• Monitor and record monthly weights and monthly service plan reviews.
• Monitor new doctor and treatment orders.
• Audit and correct all incident reports before filing.
• Monitor room inspection forms for employees and address problems as needed.
• Communicate all med changes and changes in condition to the Clinical Manager and to families.
• Coordinate Home Care/Hospice services and ordering of DME.
• Organize Podiatry visits and Annual Flu Shot Clinic.
• Rounds with doctor.
• Organize resident discharges.
• Be available for calls from your staff, fill open shifts for call ins either by finding coverage or may be required to work any shift that can't be filled.
• Complete HCA renewal assessment paperwork along with Standing Orders and review with designated representative, annually or as needed.
• Update assessments and service plans for changes in condition, an annually.
• Communicate with outside physicians to coordinate care.
• Schedule, track and assist in fire drills.
• Order wound care supplies, med cart supplies and tub cleaner.
• Tour prospects as needed.
• Miscellaneous tasks as assigned.

Neighborhood Manager Requirements and Qualifications

• Prefer at least two years of experience working with the senior population.
• Prefer at least one year of management experience.
• Be familiar with EMAR programs.
• Must have good references from previous employers.
• Great communication and interpersonal skills.
• Good conversation skills and a friendly demeanor.
• Able to work independently with little supervision.
• Patient and calm, and be able to handle difficult situations, in a respectful manner, with residents, resident family and staff.
• Reliable, compassionate, and willing to serve others.
• Must be able to lift up to 50lbs.

7/2019