Title: Suite Attendant

Department: Housekeeping

Location: Orlando, FL

At the Caribe Royale, we are extremely excited about the expansion of the Grand Caribe Convention Center, the complete renovation of all 1,335 suites and villas, and a new lobby creating a new arrival experience. If you are excited, and passionate, about ensuring our guests have a memorable experience then this is a wonderful time to join the Caribe Royale family.

Responsibilities:

• Essential functions include: Being attentive , friendly and helpful to our guests, vacuuming, sweeping, mopping, dusting, brushing, scrubbing, polishing decorations, appliances and structural surfaces such as walls, wall fixtures, windows, vents, furniture, etc.; cleaning showers, tubs, sinks, toilets and bathroom items; making beds according to hotel standards; removing used guest items and trash; replenishing guest amenities and supplies; inspecting suites and villas for safety, for operating condition of equipment and for damaged linens; maintaining storage and carts cleaned and organized; recording suite status on assignment sheets; proving information to guests about hotel services, facilities and other amenities; preparing suites for guest arrival and ensuring that every villa/suite cleaned is complete with all amenities and supplies prior to releasing it as vacant and inspected room.
• Greets guests immediately with friendly and sincere acknowledgment.
• Cleans all assigned suites in compliance with the hotel standards of quality and productivity.
• Uses cleaning products and equipment to set standards.
• Inspect all assigned rooms for pests.
• Completes all assigned projects.
• Complete general cleaning and VIP room cleaning as assigned.
• Reports all maintenance issues, damaged or missing property.
• Maintains a clean and organized cart and work area.
• Cleans and returns equipment to assigned storage area.
• Adheres to recycling program.
• Inspects own suites/villas and punches VI on the telephone after cleaning.
• Picks up Fiji water from Manager and reports all suites/villas that have departed to the Manager at specified time.
• Waits until 4pm to re-check and clean any suites/villas with DND.
• Notifies the Manager when leaving work area.
• Villa Suite Attendant performs houseman duties as required.
• reporting lost & found items
• Responsible for cleaning/re-cleaning early outs/transfer suites/villas.
• Report any suspicious activity to Security.
• Ensures that radio and telephone etiquette is followed.
• Promptly returns all loss and found items.
• Follows key control policy.
• Displays a professional image at all times through appearance, dress and conduct and follows uniform standards.
• Maintains and adheres to our company values.
• Upholds and follows companys policies and procedures.
• Follows all safety standards such as Hazardous Communications, Blood borne Pathogens, Fire Safety, Proper Lifting Techniques, and Housekeeping Safety.
• Other duties as assigned by management.

QUALIFICATIONS

Education/Experience:

• High school diploma preferred, but not required. Prefer housekeeping experience (residential or commercial)

Certifications:

• N/A

Skills/Abilities:

• Ability to communicate via radios

Why work for The Caribe Royale Orlando?

• We offer a positive and fun working environment.
• We offer the opportunity to grow within our property
• We offer great benefits such as weekly pay, 401K, paid holidays, health insurance coverage, and much more!