Job description

Looking for a management position with growth opportunities in the Wellness industry? Elements Massage East Longmeadow is an established Massage Studio and the ideal candidate should possess strong leadership, organizational and business skills. This is an onsite full time position for someone with proven leadership, customer service and sales skills

Elements Massage® Studio Manager Benefits:

• Competitive pay and bonus structure

• Paid Time Off (PTO)

• Dental

• Free massage therapy services

What makes you a great fit as our Studio Manager - someone that believes in the therapeutic benefits of Massage Therapy, and has the following:

• Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.

• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.

• Implement structure, policies, and procedures.

• Customer Service oriented

• Ability to identify and problem solve, set expectation, goals, and delegate

• Strong verbal and written communications skills

• Possess strong interpersonal skills to communicate with confidence

• Must be an excellent organizer and problem solver with strong project management skills

• Must be able to work flexible days and hours; including nights, weekends, and holidays

• Comforable screening, interviewing, On-boarding, training, coaching new employees

• Competent trainer and motivator

• MindBody Software experience a plus

Responsibilities include: Building, motivating and leading a high-performing team that genuinely cares about the health and wellness of every customer. Managing the front desk and massage therapist teams, coordinating staff schedules, take phone calls and book appointments, promote and sell our no-contract memberships and gift cards, train and manage a team of individuals, propose and provide input to marketing and sales promotions, report on metrics & performance, perform HR duties such as hiring/onboarding and performance development.

We're a services based only business with no product inventory management required since working with people and being customer service oriented is what we're about! This position would be reporting to the General Manager who overseas all 3 of our Studios.

Legal Disclaimer

Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year

Benefits:

• Dental insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• East Longmeadow, MA 01028: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 2 years (Preferred)

Work Location: One location

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