Job description

Jay Group is an industry-leading provider of warehouse inventory management, e-commerce fulfillment, and specialty packaging services. For over 55 years, some of the world's most trusted and well-known brands have relied on Jay Group to ensure their product is delivered accurately and on time. Years of experience have allowed us to build and continually evolve in a fast-paced e-commerce industry. Our goal is to manage the back-end details so that our clients can focus on growing their brands and businesses.
Jay Group is looking for a Strategic Account Director to oversee a portfolio of client(s) in the ecommerce industry. Candidates should possess strong leadership skills and have experience and passion for interacting with clients, leading teams and problem-solving, as well as know-how of working with ecommerce clients.

• Develop, maintain, and influence relationships with senior executives and business decision makers.
• Serve as the primary point of contact and build long-term relationships with customers.
• Act as the Project Manager to bring strategic projects to a successful conclusion considering the scope, budget and timeliness of all requirements.
• Develop and maintain multi-vendor relationships and leverage those to meet specific client needs.
• Work collaboratively with Jay Group engineers on product development and implementation.
• Establish relationships within the e-commerce industry.
• Work with key contacts internally and externally to establish value & vision through continuous improvements.
• Prepare and present business reviews, quotes, proposals, product overviews, and end-to-end solutions to customers.
• Attend targeted trade shows and customer meetings as required.

Benefits:

• 401K with company match
• Dental Insurance
• Employee Assistance Program
• Health Insurance
• Life Insurance
• Long Term Disability Insurance
• Paid Holiday Hours
• Paid Time-Off
• Short Term Disability Insurance
• Vision Insurance

Skills Needed for Success:

• Must embody our core values, customer first and our customers customer first approach, sustainability goals and be able to manage a team in a fast-paced environment.
• Must have a successful track record leading strategic account planning, partner development, forecasting, and presenting business solutions.
• The use of leadership skills, which demonstrate the ability to organize, develop, implement, and manage programs, processes, and personnel.
• Excellent people skills and the ability to communicate well, both written and verbally, with customers, employees, and colleagues. Presentation skills are required.
• Tenacity, boldness, assertiveness and a "will to win" in dealing with highly competitive situations.
• High attention to detail and focused.
• Ability to handle sudden priority shifts and be able to switch tasks easily without gaps in productivity and with an understanding attitude.
• Highly responsible, resourceful, accurate, dependable, and self-motivated.
• Strong interpersonal, analytical, problem-solving and team building skills.
• Ability to demonstrate the necessary skills to negotiate issues with peers, partners, and customers.

Additional Information:

• This position requires up to 25% travel.
• This position will report to the President & COO.
• Bachelors degree in Marketing, Business, Engineering, or related field preferred.
• 5-7 years of outside sales, marketing, account management, leadership in e-commerce.

What does it take to be a Jay Group Team Member?

• Uphold Jay Group Core Values:
• Make it Possible: We happily and skillfully remove barriers to success for our clients and our employees
• Always in Beta: We have a relentless drive to innovate, simplify and continually improve
• We Win Together: We recognize that our success depends on our collective genius and that we succeed when our clients succeed
• Built on Trust: We live our legacy of being open, honest, ethical and genuine

• Must be willing to submit to a background check
• Ability to work legally in the United States

Equal Employment Opportunity

Job Type: Full-time

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