We are excited to be opening in Governor's Square in late May 2023!

Palmetto Moon is a rapidly growing specialty apparel, accessories, home, and gifts retailer celebrating the southern lifestyle. Palmetto Moon is a fun, energetic company with a relentless focus on customer service. The stores carry countless affordable gifts and a wide selection of collegiate gear and lifestyle brands including Vineyard Vines, YETI, Chubbies, Patagonia, Southern Marsh, Simply Southern, Hey Dude, Hippie Runner, Old Row, Kan Can, Costa, Columbia, Rainbow Sandals, Olukai, Brumate, Mud Pie, and many more.

As a Store Manager for Palmetto Moon, you are responsible for leading the store in the following key areas:

COMMUNICATION

• Build strong partnerships with District Manager, Visual Merchandising AND other store managers to deliver on store initiatives & goals
• Effectively communicate store business and financial objectives to District Manager. Provides feedback to management on store results, customer demands, trends & needs of the store
• Instill Customer is King mentality to every and each employee
• Consistently be a positive and communicate effectively to the store team

BUSINESS MANAGEMENT

• Analyze business trends and create plans to increase sales, and control expenses to drive overall profitability within store by partnering with District Manager
• Monitor and measure financial, operational, and service results, and hold team accountable for achieving store goals
• Monitor labor and communicate opportunities
• Ensure store maintains highest store standards (i.e., visuals, cleanliness, appropriate inventory levels on the floor, safety etc.) in accordance with company operating policies and procedures
• Remain effective in a changing environment and manage change. Adjust team priorities to meet goals and commitments.
• Focus daily on staff providing the best customer experience in the store

TEAM DEVELOPMENT

• Coach, mentor, motivate and train store team to meet financial goals, enhance team performance and customer service levels
• Identify bench strength and work with District Manager to develop high-potentials in order to build a leadership talent pipeline
• Recruit high potential talent and leverage HR for guidance & support
• Develop team atmosphere by recognizing superior performance

Required Skills

• Exceptional communication, customer service, and organizational skills
• Proficient Microsoft office and computer skills
• Strong analytical skills

• Retail experience a must
• Strong merchandising skills
• Enjoys meeting and interacting with customers
• Dependable and flexible with schedule shifts
• Willingness to learn and take direction
• Strong leadership skills
• Detail oriented
• Physical Requirements-ability to bend, twist, stoop, stand on your feet for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations