Job description

STORE MANAGER

Welcome to TXB!

TXB stands for Texas Born. That means we’re big city, open country, and everything in-between.

It also means that we have Texas values, the same values that we’ve built our brand around—authenticity, hospitality, and integrity.

At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way.

Join us in taking our business to another level, and give back to the communities that give so much to us.

Job Summary:

The store manager is responsible to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including, but not limited to possible cash register tasks, customer service, general housekeeping and other related functions. The store manager directs staff to ensure that customers are satisfied with their experience, and manages the business to ensure that it is profitable. The store manager ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.

Essential Functions:

• Be reliable, punctual, honest, and have a good attitude.
• Excellent customer service skills.
• Good verbal communication skills.
• Interviews, selectively hires, and trains staff for the retail location.
• Organizes and oversees the schedules and work of staff.
• Manage paperwork and payroll records.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Establish standards for personnel performance and customer service.
• Manages/Oversee all day-to-day operations with a focus on delivering a great guest experience

· Reliable transportation

· Abide by all applicable local, state, and federal laws and regulations/certifications.

Additional Responsibilities:

· Demonstrate the ability to communicate at all levels of the Company; clearly and concisely express opinions, conclusions, and recommendations

· Ability to work on tight deadlines in a fast-paced, team environment

· Demonstrate and practice corporate values, behaviors, and acts in an ethical and lawful manner at all times to include being a person of integrity, dependability, and be inspirational

· Oversees staff and fulfills staffing needs for regular hours, as well as special events or high-traffic times.

· Provide daily shift coverage as needed.

· Maintains and motivates a positive sales team through communication, incentives, and evaluations.

· Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.

· Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.

· Plans, organizes, and coordinates sales, marketing, and budgeting.

· Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.

· Ensures inventory data is correct by performing spot inventory counts and checks.

· Collaborates with area managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.

· Uses company software to research, analyze, and track purchases.

· Ensures that the store always looks clean and inviting.

· Places and rotates merchandise to attract positive attention from customers.

· Provide leadership to others through example and sharing of knowledge/skill.

· Be an example of consistency and professionalism for all team members

· Ability to clearly perform and coach others in the expectations of all positions within the store.

· Address complaints regarding quality of service.

· Performs other related duties as assigned.

· Report all unsafe activities to supervisor and/or Human Resources.

Qualifications: Experience, Competencies, and Education

· Education and Experience:

o At least two years of retail experience highly preferred.

o Successful completion of on-the-job training.

o Successful completion of company’s management training program.

· Physical Requirements:

o Ability to lift up to 50 pounds

o Prolonged periods standing and working on cash register or related equipment.

o May need to work nights, weekends, and holidays on a rotating basis.

o Ability to perform repetitive movements over long periods of time.

· Competencies:

o Patience and expertise that is required to direct and conduct training.

o Excellent verbal and written communication skills.

o Proficient in Microsoft Office Suite or related software.

o Organized with attention to detail.

o Have a good understanding of the register systems, troubleshooting, and the back office software.

Benefit Opportunities:

· Daily Pay Partner

· Health, dental, vision, disability, life, and critical Illness insurance plans are available

o Eligibility based on average weekly hours worked and tenure

· Vacation, Holiday and Bereavement leave.

o Eligibility based on average weekly hours worked and tenure

· 401K Retirement plan

o Eligibility after 90 days of employment

Limitations and Disclaimer:

The above job description describes the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to, reasonably, accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

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Manager’s Name Title

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Manager’s Signature Date

Job Type: Full-time

Pay: $50,000.00 - $56,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Bryan, TX 77802: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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