Job description

CashMax Title & Loan of Texas is looking for a Store Manager to join our team at our Childress, Texas location. This is a great opportunity to gain experience toward your career with a growing organization. The position is responsible for overall store performance & probability, customer service, marketing and collections.

Amazing Benefits:

• Matching 401K: 25% of your contribution
• Health Insurance through BCBS of Texas and GPA
• Company paid Life Insurance
• Short-Term Disability
• Company Paid Long Term Disability
• Vision Insurance
• Dental Insurance
• Accident Insurance
• Paid Time Off within the first 6 months of employment
• Paid Holidays
• Tuition Assistance Program
• Gym Membership Reimbursement
• Employee Referral Bonus
• Employee of the Month Award
• Business Casual attire

Job Responsibilities:

• Responsible for daily transactions including: customer service, new account approvals, closing delinquent accounts, collection calls and some mailings.
• Meets all store financial goals
• Maintains a positive work environment
• Maintains the stability and reputation of the store by complying with legal requirements.
• Markets merchandise by advertising, promotions, and outside resources.
• Maintains industry knowledge on all state and legal requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains operations by initiating, coordinating, and enforcing procedures, operational, and personnel policies.
• Contributes to team/district effort by accomplishing set goal results as needed.
• Customer focus and strong understanding of customer service techniques.
• Builds vendor relationships for our B2B program.
• Staff coaching and development

Required Qualifications:

• At least two years of management experience
• Strong understanding of customer service techniques
• Great verbal and written communication
• Reliable transportation for work and marketing purposes
• Professional appearance and conduct

Desired Qualifications:

• College degree or undergraduate work
• Retail sales or hospitality experience
• Experience in collections
• Marketing experience
• Financial background
• Bilingual a plus

Compensation:

Highly competitive base pay

Monthly store bonuses

Weekly contest bonuses

Most Improved store bonus given to a selected store each month

Great Work Schedules:

Monday thru Friday (Store openings from 10:00am and store closings from 6:00pm – 7:00pm)

Saturday hours- Half days

CLOSED on Sundays

One weekday off

CashMax started in Oklahoma City in 2003 as Federal Cash Advance of Oklahoma, LLC. In 2007, FCA opened its first doors in Texas and began doing business as CashMax Title & Loan of Texas. At this time, CashMax holds over 38 stores throughout Texas. CashMax is a family owned and well-respected financial business known for its exceptional customer service relationships, vendor relationships, friendly environment, outstanding attentiveness to its employees and great benefits. CashMax provides the best and easiest loan process that complies with all state and legal requirements.

Job Type: Full-time

Pay: $16.00 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 4 years (Required)
• Management: 3 years (Required)
• Collections: 3 years (Preferred)

Work Location: One location

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