Job description
Duties
Serves as a Store Associate working either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system. Work involves performing the full range of standard Store Associate assignments and resolving recurring problems. Typical assignments depend on the individual store and store management requirements.
Position responsibilities include:
- Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
- Operating an electronic checkout system to record unit price, total customer purchase, and make change.
- Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
- Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
- Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
- Maintaining security, safety, and sanitation practices and procedures.
The General Schedule (GS) Base Salary Table was used to identify the salary range appearing at the beginning of this announcement. Actual salaries depend on the location selected. Refer to Salary Tables to locate salaries for a specific location.
You are responsible for the completeness and accuracy of your application package. All submitted documents must be legible. Failure to meet qualifications, requirements and/or conditions of employment or to submit a complete resume and required documents may result in you being ineligible for this position. Ineligible applicants receive no further consideration. We encourage you to read the entire announcement before starting the application process and to follow all instructions.
Requirements
Conditions of Employment
- Must be a U.S. citizen or U.S. National.
- Must meet minimum age requirement. See Additional Information for more information.
- Male applicants born after December 31, 1959 must be registered with the Selective Service System by the announcement closing date or exempt from registration.
- Appointment is subject to successful E-Verify check. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
- Appointment is subject to a suitability or fitness determination, based on a completed background investigation.
- May be subject to a probationary/trial period.
- Must be able to obtain and maintain appropriate security clearance eligibility based on appropriate background investigation.
- Direct deposit of pay is required.
- Physical requirements: (A) Ability to lift, push, pull, carry and handle items weighing up to 40 pounds independently and more than 40 pounds with assistance. (B) Ability to stand, stoop, kneel, bend and climb for prolonged periods.
Qualifications
Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Examples of qualifying experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform duties of a Store Associate.
See the Group Coverage Qualification Standard for Clerical and Administrative Support Positions for more information.
Education
Education used to qualify for this position must be from an accredited school or educational institution recognized by the U.S. Department of Education and a copy of your transcript is required as part of your application package. For the application process, unofficial transcripts are acceptable if they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rated ineligible for this position. If selected, you must provide an official transcript before we set your entrance on duty date.
Foreign Education. If using education completed in foreign colleges or universities to meet the qualification requirements, you must show a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or show that a U.S. accredited college or university has given full credit for the foreign courses.
Additional information
- Applicants with a Permanent Resident Card (aka Green Card) are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. This position requires U.S. citizenship.
- The minimum age requirement is generally 18 years of age. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
- Position does not meet the DoD criteria for re-employing former Federal employees who retired under either the Civil Service Retirement System (CSRS) or the Federal Employees Retirement System (FERS).
- Work environment: You may work in hot or cold weather and/or in damp or drafty conditions, be exposed to differences in temperature in storing or obtaining items from refrigerated rooms or in the warehouse, and while working you may receive minor injuries such as cuts, scrapes, bruises, heat sealer burns, and may slip on wet floors.
- Position is not obligated.
- Position is nonexempt from Fair Labor Standards Act (FLSA).
- Position may be subject to occasional overtime.
- Bargaining unit status varies by location.
- Financial Difficulty does not automatically remove you from consideration for a position.
- Selections are subject to restrictions resulting from the DoD referral system for displaced employees.
- Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
- We encourage you to review the Safer Federal Workplace information regarding COVID-19.
- Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated against the minimum qualifications and on the following competencies:
- Clerical and Administrative
- Communication
- Customer Service
- Electronic Checkout System
- Safety and Housekeeping
- Store Operations
- Best Qualified -Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
- Highly Qualified - Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.
- Qualified- Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.
Candidates in the best qualified category are referred to hiring managers before candidates in other categories. Within the best qualified category, candidates are referred in the following order: adjudicated veterans' preference candidates with 10-point preference, adjudicated veterans' preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.
Neither preference nor priority guarantees you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.
Interagency Career Transition Assistance Program (ICTAP). This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Submit a complete application packageby 11:59 PM ET on 03/13/2023.
1. Resume: Required. Your resume must contain your name and contact information and for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series and grade level (for federal positions), and a narrative description of the job duties you performed. We strongly encourage you to use the USAJOBS resume builder to assure you include all required information. We review only the last resume received. Illegible documents are not considered. You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc. on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.
2. Transcripts. Required when using education to qualify for this position. For the application process, unofficial transcripts are acceptable as long as they contain the applicant's name, the name of the school, the date and degree awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rating ineligible for this position. If selected, you are required to provide an official transcript before we set your entrance on duty date.
3. Questionnaire: Required. Preview the questionnaire at https://apply.usastaffing.gov/ViewQuestionnaire/11869352.
4. Supporting Documents: As applicable. See below.
Claiming Veterans' Preference. Your application package must include a copy of your DD214, Certificate of Release or Discharge from Active Duty, showing the character of service. The Member 4 copy provides this information and is preferred. Additionally, if you are claiming veterans' preference under the following circumstances,- 10-point preference requires a Standard Form (SF) 15, Application for 10-point Veterans' Preference, AND the required documentation identified on the form. If your claim for 10-point preference is based on a service-connected disability of 10% or more as determined by the Department of Veterans Affairs (DVA), you must include a copy of your VA letter (dated 1991 or later) certifying the service-connected disability of 10% or more.
- Future military retirees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their retirement DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their retirement letter.
- Future military separatees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their most recent DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their most recent active duty orders.
- A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.
Notes for those claiming veterans' preference:
1. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
2. You are required to provide your final DD214 upon issuance, if it was not part of your application package.
3. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326.
Claiming Military Spouse Preference . You must be the spouse of an active duty member of the armed forces, and your application package must include the Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.g., marriage certificate, marriage license), AND a copy of the military member's PCS orders.
Claiming ICTAP eligibility. Your application package must include a copy of your agency-specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.How to Apply
To begin, click Apply Online to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged in to your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application including selecting at least one eligibility that applies to you, verify you've included all required and supporting documentation, and submit your application. You will receive an email notification when your application is received.
To verify the status of your application log into your USAJOBS account, select the Application Status link, and then select the More Information link for this position. The Application Status page displays the status of your application, the documentation received and processed, and the responses you submitted. It may take several hours for your uploaded documents to clear the virus scan process.Agency contact information
DeCA DE East Servicing Team
Phone
614-692-3911
Fax
215-516-6113
Email
DECADEEASTInquiries@dla.mil
Address
Defense Commissary Agency East
1300 E Avenue
Fort Lee, VA 22380
USNext steps
At various points you receive notices regarding your application status. Your notices are posted to your USAJOBS account and sent via email. You receive a notice of receipt when you complete the application process. You receive another notice after we review your application package to verify you meet qualifications, other requirements and are eligible for consideration. You receive a notice if you are referred to the hiring manager for selection consideration. The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. You can expect to receive a final notice of decision approximately 90-120 days after this announcement closes.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
Submit a complete application packageby 11:59 PM ET on 03/13/2023.
1. Resume: Required. Your resume must contain your name and contact information and for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series and grade level (for federal positions), and a narrative description of the job duties you performed. We strongly encourage you to use the USAJOBS resume builder to assure you include all required information. We review only the last resume received. Illegible documents are not considered. You are ineligible for consideration if (1) you include links to social media, inappropriate material or content, personal information such as age, gender, religion, social security number, race, etc. on your resume, (2) include a photo on any document within your application package (resume included), and/or (3) your resume lacks any required information.
2. Transcripts. Required when using education to qualify for this position. For the application process, unofficial transcripts are acceptable as long as they contain the applicant's name, the name of the school, the date and degree awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rating ineligible for this position. If selected, you are required to provide an official transcript before we set your entrance on duty date.
3. Questionnaire: Required. Preview the questionnaire at https://apply.usastaffing.gov/ViewQuestionnaire/11869352.
4. Supporting Documents: As applicable. See below.
Claiming Veterans' Preference. Your application package must include a copy of your DD214, Certificate of Release or Discharge from Active Duty, showing the character of service. The Member 4 copy provides this information and is preferred. Additionally, if you are claiming veterans' preference under the following circumstances,
- 10-point preference requires a Standard Form (SF) 15, Application for 10-point Veterans' Preference, AND the required documentation identified on the form. If your claim for 10-point preference is based on a service-connected disability of 10% or more as determined by the Department of Veterans Affairs (DVA), you must include a copy of your VA letter (dated 1991 or later) certifying the service-connected disability of 10% or more.
- Future military retirees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their retirement DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their retirement letter.
- Future military separatees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their most recent DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their most recent active duty orders.
- A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.
Notes for those claiming veterans' preference:
1. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
2. You are required to provide your final DD214 upon issuance, if it was not part of your application package.
3. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326.
Claiming Military Spouse Preference . You must be the spouse of an active duty member of the armed forces, and your application package must include the Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.g., marriage certificate, marriage license), AND a copy of the military member's PCS orders.
Claiming ICTAP eligibility. Your application package must include a copy of your agency-specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.
This job is open to
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Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
-
Military spouses
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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