Job description

60096

Fulton County

Storage and Compute Engineer/Systems Engineer

Suite 7001 141 Pryor St. SW Atlanta, Georgia, 30303

12+ Months Mon-Fri (8 am to 5:00 pm)

Job Description:

· Function is to design, manage, operate, and implement computing infrastructure including servers, operating systems, storage, and infrastructure services along with providing technical leadership for project implementation teams.

·
Assists in efforts to evaluate and design of new or refreshed server, storage, and system
software. Provides technical leadership for complex system implementations, maintenance,
patching and updates. Troubleshoots and resolves server, storage, and software issues, and
repairs defective components or submits change requests.
Provides technical support for application development and IT engineering staff. Reviews and documents compute infrastructure processes, procedures, and system documentation.
Monitors compute infrastructure health, capacity reports and incident ticket and performs
corrective actions.
Assists as a technical escalation level for help desk incidents to diagnose and resolve complex incidents. Open support tickets with vendors and work with vendor support staff to resolve incidents. Diagnoses, designs, and implement proactive solutions to systematic problems escalated by staff. Reviews change requests for planned system updates and patches. Provides occasional after-hours support to address application or infrastructure issues with support teams.

· Responds to new or complex service request for server and storage change requests submitted by application development and IT engineering staff. Works with application development and
IT engineering staff to diagnose and repair complex application system issues and outages.

Develops and updates standard operating procedures. Develops and updates compute
infrastructure systems diagrams, design, and component relationships.

Monitors and maintains the County systems infrastructure, ensuring that the appropriate
performance meets the needs of the departments. Monitors and performs maintenance for the County's server infrastructure, including Linux and Microsoft OS based servers.
-Monitors and performs maintenance for the County' s VMware and Oracle server virtualization infrastructure. Monitors and performs maintenance for the storage infrastructure including directly attached, SAN attached and Network shared storage. Monitors and performs maintenance for the County's infrastructure services such as Active Directory, DNS, Backup, Infrastructure, M365 applications, AzureAD and monitoring applications.

-Communicates with County officials, supervisor, other employees, clients, third party service
contractors, and other individuals as needed to coordinate work activities, review status of
work, exchange information, or resolve problems.

Skills/Qualifications:

· Must have knowledge of compute and storage architecture and design principals.
Must have knowledge of cloud support and strategy
Must have knowledge of aspect of Active Directory and Exchange administration
Must have expert knowledge of virtualization, operating systems and server and blade
hardware, Active Directory, storage concepts, storage virtualization, storage management and
object storage, systems automation scripting and process.
Must have strong skills in systems design, communication, and collaboration, strong diagnostic
troubleshooting, automations, active listening, critical thinking, complex problem solving,
operations analysis, and system evaluation.
Must have the ability to manage time, to write well and clearly on technical subject for non-
technical audiences, and to make sound judgement and decision-making decisions.

Education/Experience:

· Bachelor’s degree in information technology, Information Systems, Computer Science, or a
related field.

· Five years of experience in Infrastructure Management or System Management experience,
deploying and managing virtualized systems, Active Directory, SCCM, M365, and AzureAD; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Job Type: Contract

Pay: $70.00 - $80.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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