Position Highlights:

• Position: Staff Support Technician
• Location: Highland Park Hospital
• Full Time/Part Time: 11p-730am
• Hours: Rotating shifts
• Required Travel: None

What you will need:

• License: N/A
• Education: High School Diploma or equivalent required.
• Certification: N/A
• Experience: No previous experience required
• Skills:
  • Must be able to wear N95 mask/PAPR and other PPE
  • Potential exposure to body fluids and other potentially infectious materials, chemicals and other hazardous conditions
  • Sitting, walking, standing, pushing pulling throughout the shift
  • Walking, bending, stooping, long periods of stationary standing, pushing, pulling, lifting. Must be able to assist with occasional heavy lifting of 100+ pounds
  
  

What you will do:

• Responds to the immediate needs of the patient by answering patient call lights promptly and courteously.
• As directed, by RN, makes hourly or more frequent rounds on patients for safety, comfort, and meeting patients’ needs/requests
• Positions, lifts, transfers, and ambulates patients as directed by the RN; use of Safe Patient Handling equipment
• Assist with setting up meals for patients and ordering meals
• Keeps patient rooms tidy, refreshes patient’s linen as need, removes unnecessary equipment and linen
• Assists patient with simple hygiene/comfort measures such as washing hands/face and oral care
• As directed by the RN, transports patient to other departments or when patient being discharge
• When directed by the RN, remains with the patient continuously for patient safety.
• Handles infectious waste and linen according to established hospital procedure
• Adheres to proper infection control standards and hand washing techniques to avoid cross contamination
• Cleans and disinfects unit specific equipment
• Answers phones and/or cover/assist Unit Concierge as needed during the shift
• "Runner" to other departments, when needed to obtain necessary items for patient care
• Providing general information
• Receives and answers incoming calls related to general Covid questions
• Schedules testing appointments
• Screen patients pulse Ox to determine urgency
• Gather patient information for registration to allow patients to return to their vehicles to wait
• Direct traffic efficiently and safely through the drive through
• Screen patients making sure that they are at the right location and have been cleared to be tested
• Gather patient information from vehicles staged in the parking lot for the registrars to be able to complete their workflow

NorthShore University HealthSystem (NorthShore) is an integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the U.S. The NorthShore system, headquartered in Evanston, Ill., includes six award-winning hospitals – Evanston, Glenbrook, Highland Park, Northwest Community, Skokie, and Swedish. NorthShore comprises three exemplary physician networks, totaling more than 4,250 doctors across immediate, primary, specialty and complex care; and 170+ office locations and 35+ immediate care centers. NorthShore has an established reputation with more than 17,000 team member’s system-wide.

NorthShore is committed to excellence in its academic mission and supports teaching and research as the principal teaching affiliate of the University of Chicago Pritzker School of Medicine.

NorthShore was the first health system in Illinois to receive Magnet® designation—the highest, most prestigious honor that demonstrates excellence in nursing and high standards in patient care. The system earned Magnet re-designation in 2019. When you work for NorthShore, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

At NorthShore University HealthSystem, diversity, equity and inclusion are at the core of our mission to support our team members and patients - irrespective of race, ethnicity, age, gender, sexual orientation or socioeconomic status. We believe that by recognizing and embracing our differences we create an organization that welcomes all to contribute and grow.

We invite all candidates to our team, as we continue to build on the incredible value our diverse talent brings to our organization, our community and our patients.

Please explore our website (www.northshore.org) to better understand how NorthShore delivers on its mission "to preserve and improve human life" through superior clinical care, academic excellence and innovative research.

NorthShore is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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