Job description
Sr. Systems Administrator
North American Bancard- REMOTE
What you'll be doing:
- Management of a multi-server, multi-domain installation.
- Mac systems management utilizing JAMF to ensure systems meet our security policies.
- Provide escalation support per request from various sources; investigate and troubleshoot issues.
- Responsible for maintaining our server infrastructure environment.
- Enforce corporate backup strategy.
- Manage incident communication and escalation.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted parties.
- Assist in enforcement of corporate retention policies.
- Works with the security team to ensure compliance and proactively help ensure the security of our data, networks and systems.
- Work with Identity management and provisioning of users and apps through Active Directory, Okta and G-suite.
- Apply OS and application patches and upgrades on a regular basis.
- Regularly update and maintain operational, configuration, or other procedures and documentation.
- Contribute to and maintain system standards.
- Mentor Help Desk individuals along with receiving mentoring from senior staff
- Participate in on-call escalation rotations for 24x7x365 support; evening, overnight, and weekend, holiday and on-call work may be required.
- Other tasks as assigned by management.
What we need from you:
- Bachelor’s degree in a technical or engineering field (preferred).
- Minimum of 5 years’ experience in a system administrator’s role working with Windows Servers (2012-2019) in a medium-size enterprise environment.
- Minimum of 3 years’ experience working with Systems management software.
- Minimum of 3 years’ working with DNS, DHCP, Group Policy and Domain Services.
- Minimum of 3 years’ experience administering either Google Workspace or Microsoft O365 set of products, especially Mail systems.
- 2 years of Linux experience in an enterprise environment.
- Minimum of 3 years’ experience administering Mac systems with a mobile device management enterprise solution.
- Experience in problem resolution with IT systems and individuals.
You’re a Rockstar if:
- 2 years of Data Center experience.
- Experience with JAMF MDM solutions.
- Experience with backup solutions: Cohesity preferred.
- Google Workspace & Proofpoint experience.
- Experience using and managing Atlassian tools.
- Scripting experience, PowerShell and Bash preferred.
- Experience working with containers.
- GCP: Experience working with VPCs, Shared VPCs, and Kubernetes through Terraform.
- ChromeOS experience in an enterprise environment.
North American Bancard Holdings, LLC (NAB)
and its subsidiaries are committed to making it as easy as possible for you to grow your business through innovations in credit card processing, ecommerce, mobile payments, back-end business solutions, and more. Our vision is a new paradigm of commerce that simplifies the modern business model — driving smarter operations, enhancing security, and fostering effortless personal interaction between merchants and their customers. Throughout our growth, we've stayed agile in order to stay at the forefront of the ever-changing payments landscape. While we are large enough to offer customized solutions to enterprise-level clients we're still nimble enough to take an award-winning, hands-on approach to personal service you just won't find anyplace else.
At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.
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