Job description
Overview
The Sr. Operations Analyst will assist in developing and leading the distribution and warehouse strategy by documenting, modeling, and planning operations processes. This role will work closely with our supply chain, IT, finance, and inventory teams to deliver functional process and system enhancements that drive efficiency and quality. The Operations Analyst will work to improve functional flow, reduce costs, and improve safety and quality. This individual will apply proven operational, analytical, communication, and problem-solving skills to help maximize the benefit of our operations, turning functional business requirements into effective design solutions.
Responsibilities
- Utilize analytical tools and reports (e.g., staffing models, production rate models, procurement models, inventory models, metrics, KPI’s, etc.) to improve operational performance.
- Collects and analyzes data in support of business cases, proposed projects, and systems requirements.
- Support and training for WMS / ERP and/or other operational systems
- Acts as a WMS super user to standardize and streamline processes where applicable.
- Collaborate with IT to support existing WMS projects/improvements and recommend system enhancements.
- Interface with Manager, Operational Excellence on process changes and enhancements as it applies to technologies and process flows.
- Identify areas of opportunity using data collection and survey reporting methods to monitor and improve performance
- Conduct root causes analysis of miss-picks, equipment and process mal-functions, breakage, and N.O.T (not on trucks) and provide recommendations for improvements.
- Implement, maintain, and train the operational Standard Operating Procedures (SOP’s).
- Be willing to travel, occasionally, to support other distribution centers.
- Performs other related duties as assigned
Qualifications
SKILLS/ABILITIES:
- Must have excellent communication skills / both formal and informal.
- Must have ability to communicate effectively at all levels of the organization.
- Thorough understanding of warehouse cost structure.
- Able to interpret cost build up, trends, and monthly financial reports.
- Exceptional project management skills.
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