Job description

About us

Compucom Systems, Inc. provides end-to-end managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Our work environment includes:

• Modern office setting
• Growth opportunities

We're looking for a technical professional with extensive experience in our sector who is motivated by the prospect of working in a dynamic, high-growth company. The ideal candidate will be able to provide senior leadership from day one and will work directly with the CTO to initiate projects, improve processes and manage our staff. This is an opportunity for a driven individual to make a significant impact by streamlining our development process, improving quality control and helping provide innovative solutions for our clients.

Responsibilities:

• Develop enterprise solutions for hardware, software, cyber security, Windows 10, O365, Azure AD, Intune Expert level.
• Perform Device enrollment, Endpoint Security, App Management, Mobile Threat Defense, Autopilot, Defender, Policy Management, SSO, Intune Analytics, plus using Intune
• Develop and design an MDM strategy for mobile devices, both corporate-owned and personal. Set policies and implement; configuration, protection, retire, wipe; app protection features.
• Effectively communicate both verbally and in writing to work with collaborative teams on integrations, upgrades, enhancements and knowing when and how to decommission a product or service in the environment and developing written plans for it.
• Works closely with Service Desk on KBs and developing the support model for Hardware, Software, A/V equipment globally.
• Supervise other deskside resources in ensuring all issues are resolved in a timely manner.
• Familiarity with ITAM, CMDB, ITSM, Service Now, Azure, Authentication methodologies, Teams calling, Powershell, Powerautomate, privilege management in general, Avecto/Beyond Trust specifically; streaming media services, project management best practices, other IT products, services, disciplines as needed.
• Provide white-glove concierge services to executives and ability to lead, engage and direct work with junior engineers.
• Lead and delegate tasks to engineering staff.

Required Skills and Qualifications:

• Minimum 5 to 7+ years of experience as a senior engineer in End-User Technology
• Bachelor’s degree; or five years of comparable work experience
• Familiarity with ITAM, CMDB, ITSM, Service Now, Azure, Authentication methodologies, Teams calling, Powershell, Powerautomate, privilege management in general, Avecto / Beyond Trust specifically; streaming media services, project management best practices, other IT products, services, disciplines
• Self-starter capable of developing enterprise solutions for hardware, software, cyber security
• Windows 10, O365, Azure AD, Intune Expert level experience, Device enrollment, Endpoint Security, App Management, Mobile Threat Defense, Autopilot, Defender, Policy Management, SSO
• Advanced knowledge of Mobile Device Management / Mobile Application Management
• Set policies and implement; configuration, protection, retire, wipe; app protection features
• Understands LOB applications and ability to work with collaborative teams on integrations, upgrades, enhancements
• Knowledge of how to decommission a product or service in the environment and developing written plans for it.

Preferred Skills:

• A+ and / or Microsoft Certifications or equivalent years of experience
• Cybersecurity experience
• A / V Equipment Installation and Operation
• Virtualization
• IT Asset Management
• Ability to take tasks, complete, follow-up
• Able to work with minimal supervision
• Must be able to lift 25 lbs.

Job Type: Full-time

Pay: $117,658.00 - $122,585.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Compensation package:

• 1099 contract
• Yearly pay

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fort Mill, SC 29707: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Intune: 1 year (Required)
• Mobile device management: 3 years (Required)
• End-User Technology: 5 years (Preferred)

Work Location: Hybrid remote in Fort Mill, SC 29707

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