Sr Community Relationship Manager - Pro Video

Full Time
New York, NY
Posted
Job description
Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity
Adobe is passionate about creativity. Our mission is to support the creative community and to empower and enable anyone who has a story to tell or vision to share.
We are seeking an exceptional, community-focused Community Relationship Manager for professional video to focus on building, supporting and fostering the video community, and advocating for that community within Adobe. What you'll do

Share your knowledge, passion and experience of Adobe Premiere Pro and After Effects with video makers.

Engage daily with communities around professional video wherever they are (Reddit, Twitter, Facebook, Instagram, etc.) in two-way conversations, representing Adobe.

Travel will be required to meet with the communities in person.

Be active and visible within the community, build long term relationships and trust, and demonstrate that knowledge and understanding of the users to help Adobe internally.

Build relationships with leaders in the identified communities.

Establish yourself as a leader through your work and participation in time-sensitive topics and conversations.

Answer questions and engage in discussion about Adobe products and policies with a heavy focus on newcomers to the ecosystem.

Encourage others through sharing your personal use of and experimentation with professional video tools.

Enable conversation, build content and speak about Adobe tools to address the specific audience needs.

Understand the competitive landscape and promptly report accordingly.

Coordinate with other community, product, marketing and campaign teams to develop mini-engagements and activities for the community (i.e. AMAs with the product team on Reddit, or community activities and discussions via live streams, etc.)

Work closely with the broader community team, evangelism team, and product teams to provide insight and feedback to advocate for the pro video community within Adobe and to help drive product development direction. What you'll need to succeed

Passion a nd enthusiasm for video and video editing software!

BS Degree preferred or 7+ years of experience in video or equivalent practical experience.

A solid online presence and portfolio of work showcasing talent are necessary.

Familiarity with the major Social Media platforms and proven ability to interact with an audience at scale.

Knowledge of and empathy for video makers based on your personal experience.

Engaging and dynamic human interaction skills are required.

In-depth knowledge of Adobe Audio and Video Tools, with a focus on Premiere and After Effects is a must.

Deep understanding of existing and emerging video tools, including contending and complementary technology companies and products.

Excellent teammate and self-starter.

Show the ability to "be responsible for your business" as independently as possible.

Capability of working collaboratively in a team and prioritizing multiple tasks and goals simultaneously.

Strong organizational skills, in addition to excellent time management skills.

Good communicator across multiple teams and regions; comfortable interacting with senior executives and product marketing/product managers.

The primary language is English. Additional language(s) is a plus (French, German, Spanish, Japanese).

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $100,100 -- $200,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

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