Solution Architect (Consulting Solution Director) - Oracle ERP, Supply Chain Solutions

Full Time
United States
Posted
Job description

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities.

At Oracle North America Applications Consulting, we’re building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients using our back-office cloud applications. Our resources are primarily located in North America and India. We’re growing fast, and we need solution architects ready to bring their unique skills, energy, and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects.

Solution Architects are accountable for shaping and delivering stellar cloud solutions for our clients. These seasoned experts and big picture thinkers play an integral role in sales and delivery (primarily, during the global design phase of a program): owning the solution definition, gaining our clients’ confidence, and then helping our clients to achieve rapid time to value.

As a Solution Architect, you will be responsible for working across our leadership team to shape solutions we sell. To succeed in this role, you are able to gain client confidence, shape end-to-end cloud solutions, and estimate the consulting projects properly, all because you have deep cloud delivery experience.

We are looking for change agents with established records of solutioning large-scale cloud projects; people who measure success in terms of lifetime client enablement. You find joy in connecting the dots between people, processes, and technology. You take pride in your ability to manage expectations and provide transparency as you guide clients from their current state to their future state.

NAAC


Specifically, you will be responsible for:

  • Solutioning and playing a key role in the deal pursuit team to win new consulting implementation business.
  • Confirming that projects you sold are implemented successfully and within the original deal construct (i.e., revenue and margin) and strategy.
  • Building strong relationships with Oracle North America Applications (NAA) sales, working collaboratively with them to jointly pursue software and consulting opportunities.
  • Developing long-lasting client relationships, proving yourself as a trusted advisor who our clients can depend on.
  • Developing and coaching the people around you to excel in their role, achieving great things for your career, our business, and our clients.
  • Collaborating with your colleagues to create thought leadership and to improve the way we sell and deliver in the market.

The Life of a Solution Architect

Client success

We need seasoned architects who listen and align with our clients, jointly developing solutions with them, agreeing on commercial and contractual constructs, and then assembling all-star consulting teams to deliver what they helped position and sell.

Our solution architects play an active role in delivery, typically through the global design phase of a program. Their ongoing involvement in delivery keeps them market relevant and able to continue to find ways to create even better solutions for our clients.

Leadership

You will be a key member of our executive team, engaging with NAAC leadership regularly as you pursue opportunities, help shape our business, and learn about what your colleagues are doing to elevate client success.

You will have the opportunity to shape our team, playing an active role in recruiting, people development, and programs we run to engage and develop our people.

You will be one of the faces of our business – you will provide thought leadership, engage in our client facing events (Oracle Open World, Modern Business Experiences, Customer Visit Center presentations, etc.).

You will help us imagine the art of the possible – help us dream up what we aren’t thinking about – new assets, better delivery approaches… and help our clients do the same.

How you will be measured

  • Bookings and Bookings Growth
  • Revenue and Revenue Growth
  • Deal Margin (Sold and Delivered)
  • Client Satisfaction
  • Client Net Promoter Score (NPS)
  • Win Rate

At Oracle Consulting, we believe:

  • The attributes of modern cloud businesses demand new ways of thinking: more human-centered and experienced-based approaches.
  • Cloud technology should free people from bureaucracy and hierarchy, empowering them to analyze and solve problems independently.
  • Aligning people, processes, and technology to the overall business strategy—with empathy and creativity—transforms industries
  • Celebrating each employee’s contributions—not just their skills on paper, but who they really are—cultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.

You are:

An out-of-the-box thinker always looking for new approaches and solutions. You enjoy rolling up your sleeves and tackling challenges with a hands-on approach. You’re interested in technology, but you recognize it’s not the only factor that determines success in the cloud. You have a passion for client success across the lifecycle, building relationships that blossom into trusted partnerships one decision at a time. You know the key to delivering exceptional customer experiences lies in your ability to apply industry knowledge, providing relevant and dynamic insights to each client you serve. You’d much rather listen, ask questions, and engage in candid conversations to design innovative solutions. Entrepreneurial-minded, you have sound judgement and can navigate complexity. You are a highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience. You take ownership of your individual success, as well as those around you, modeling integrity and accountability with colleagues and clients.

Minimal Qualifications:

10+ years of ERP implementation experience, including 3 to 5 years of experience in a Solution Architect role, with significant focus in Oracle Cloud Supply Chain solutions; certification preferred. Undergraduate degree or equivalent at a minimum. Broader product, technology or industry expertise is an advantage. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive & partner products, technology and solutions. Proficient in using selling and negotiation techniques and tools. Ability to travel as required.

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