Job description
Summary:
Responsible for providing intensive follow-up to members exhibiting behavior or an environment that may predispose them to in compliance with medical treatment thus resulting in increased hospitalizations, costly treatments and/or worsening of their mental health status. Intensive follow-up may consist of telephonic follow-ups, home visits, integration and coordination care with community agencies and coordination depending on the necessity
Requirements:
- Master’s Degree and Bachelor’s Degree in a Behavioral Health field.
- Strong knowledge in behavior principles, chronic illnesses and disease management.
- Ability to work under pressure with minimum supervision.
- Strong verbal and written communication skills.
- Strong telephonic assessment and customer service skills.
- Knowledge in community based resources.
- Knowledge in clinical assessment and crisis intervention.
- Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
- Current, unrestricted license to practice.
- Minimum 2 years of experience in a Clinical, Behavioral or Managed Care field preferred.
- Fully Bilingual- Spanish and English (Oral and Written)
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EEO
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
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