Job description

Starting Hourly Rate: $26.00

Opportunity:
The Retail Store Manager in Training (SMIT) is LL Flooring’s dynamic internal development program to prepare our candidates for a Store Manager position. Regular travel and the ability to relocate is required.

The SMIT is trained on all (Four Wall) responsibilities including but not limited to: the day-to-day and long-term operations of managing a store, the financial requirements of a retail flooring business, and the emphasis on delivering consistent, positive results. The SMIT will partner with the Regional Manager and their assigned Store Manager for training in leading and directing a team of store associates. The SMIT will be coached and mentored to provide supervision in all areas of the store including sales, the customer guided experience, delivering company initiatives, resource management, inventory quality controls, store financials, and ensuring compliance with company standards. The SMIT will also be held accountable for:

• Assisting customers with making the best selection for their flooring projects
• Delivering on overall customer satisfaction
• Providing store management, associate supervision, and daily store operations of the store in the absence of the Store Manager
• Coaching and mentoring other associates to achieve personal sales goals
• Assisting with the upkeep of the flooring warehouse
• Successfully completing of the SMIT training program

Our commitment to you:

• A structured career path providing you with career advancement opportunities
• An upbeat, positive culture
• Amazing benefits that include *medical, dental, vision, 401k, STD, LTD and Paid Time Off
• A work life balance with non-traditional retail working hours
• Paid training on our products to build your confidence

What you need to succeed:

• A passion for customer service and a desire to grow within our company
• 2+ years of customer facing experience within sales, retail, hospitality etc.
• A High School degree, GED or equivalent
• A valid driver’s license and an acceptable driving record
• An interest in home improvement and influencing flooring design choices
• Comfortable with technology, Microsoft office products and basic computer skills
• Engaging communication skills and a conversation starter
• The ability to occasionally lift heavy boxes
• Willingness to learn and operate a forklift – all training will be provided

We appreciate your interest in exploring career opportunities with LL Flooring and look forward to learning more about you.

• Ask about our $0 cost medical option!

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