Smithville, an established and trusted local provider of Internet, Voice, Security, and Enterprise data services, is seeking a Small-Medium Business Sales Executive. At Smithville, we pride ourselves on our ability to provide our customers with excellent customer service and prompt solutions to their needs.

Typical work hours are Monday through Friday, 8am-5pm. Some evenings and weekends will be required for special events and other meetings. Base salary plus commission. Use of a Smithville company vehicle during business hours and trips.

WHAT YOU’LL DO

As part of the Smithville Sales department, the Small-Medium Business Sales Executive is responsible for acquiring new small- and medium-sized business customers. The successful SMB Sales Executive will focus on executing sales strategy, forecasting, identifying customer needs, securing contracts from potential and existing customers, and providing excellent customer service throughout the customer lifecycle.

RESPONSIBILITIES

• Acquiring new business by prospecting for new customers in the assigned territory (via telephone calls, door-to-door, emails, letters, social media, and networking) (40%)
  • Leveraging relationships via referral and key industry partners
  • Gaining referrals from current customers
  • Participating in marketing demand generation initiatives
  • Organizing internal resources appropriate to each customer opportunity
  • Attending community events
• Providing consultative selling solutions to both new and existing customers (20%)
  • Cross-selling new products and services
  • Building long-term, mutually beneficial relationships with all influencers while understanding their budgeting needs
  • Challenging conventional thinking to enhance credibility and establish differentiation from competitors
  • Delivering customized solutions that meet customer expectations
• Sales forecasting, meeting and exceeding company sales metrics by gaining profitable business (15%)
  • Building and maintaining a consistent sales funnel and pipeline of opportunities
  • Tracking relevant productivity metrics and adjusting activity
  • Submitting activity and results reports on time
  • Managing sales opportunities through CRM (Salesforce) to help drive the sales process
  • Submitting accurate orders in a timely manner
• Maintaining and strengthening relationships with existing customers (10%)
  • Being resourceful and taking initiative to resolve customer issues
  • Developing a relationship with partners to build a professional network in territory to educate the business community
  • Following up to ensure customer satisfaction
• Pursuing professional and personal development to ensure competitive knowledge of industry products (10%)
  • Improving business acumen and professional capability
  • Communicating and collaborating with other internal teams
  • Listening to learn all critical business issues
• Other duties as assigned (5%)
  

WHAT YOU NEED

• Bachelor’s degree is preferred; High School diploma or equivalent is required
• 3-5 years in negotiating and closing B2B sales, with ability to build and maintain long term business relationships
• Familiarity with the telecommunications industry and/or knowledge of internet and voice services and products preferred
• Excellent interpersonal and effective communication skills
• Ability to effectively work with internal departments and cross-functional teams
• Customer-focused, with an understanding of overall business needs and costs
• Comfortable meeting customers at their locations, including business, home, or other sites
• Self-directed and results-driven, high level of time-management
• Experience with identifying, prospecting, and penetrating a defined base of accounts
• Outstanding organizational skills
• Experience working in Salesforce or other equivalent CRM
• Proficient in Excel, Word, PowerPoint, Adobe Reader, and Outlook
• Valid Indiana driver’s license, and driving record acceptable to our insurer
• Ability to work outside of regular business hours when needed

WE’VE GOT YOU COVERED

• Competitive Wage
• Insurance Benefits include Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance
• Health Savings Account with generous annual company contributions
• 401(k) Retirement Savings Plan with company match
• Generous Paid Time Off (PTO) program
• Paid Holidays
• Discounted Company Products & Services
• Other Amazing Offerings: Employee Recognition Programs, Tuition Reimbursement, Annual Celebrations, Paid Training, and much more!
  

ABOUT US

Recognized nationally as a Top 100 broadband (fiber optic internet) provider, Smithville is built from the ground up by Hoosiers, for Hoosiers. An award-winning communications technology company, Smithville had modest beginnings 100 years ago as an Indiana telecommunications company. While its products and services have changed as technology has, its commitment to its customers has remained steadfast. Today, that commitment is reflected in Smithville’s dedication to bringing the best available technology platform to Indiana residents for state-of the-art communication and data services, all with the highest possible level of customer satisfaction.

Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal opportunity employer.