Site Merchandising & Ops, Associate

Full Time
Salt Lake City, UT 84104
Posted
Job description
Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.
Job Summary
Are you interested in driving and delivering the customer experience for one of the most disruptive and fastest growing brands in digital retail? Do you like to move quickly, test, learn and iterate in an organization with a start-up mentality? Do you want to grow with a merchandising team and to drive significant value for the business on day one? Then read on!

Who we are:

We are the Purple eCommerce Team. We are a fast-growing group of customer experience, product management, and digital business experts. Our mission is simple; drive measurable business value by delivering experiences that support our product and brand strategies as well as our customers motivations, behaviors and needs across their journeys.

Who you are:

You are a well-organized and strategic practitioner who uses data to drive storytelling needs across teams, with an enthusiasm for owning and driving numerous projects simultaneously. You are passionate about the customer journey, have a strong understanding of how to measure customer behavior, and strive to address purchasers’ moments of truth across products and platforms. You are able to work with multiple teams in a fast paced, collaborative environment, identifying opportunities to solve problems, and proactively drive new initiatives to improve the sales journey.

Your Role:

This position works cross-functionally with internal teams to develop strategy and execute against established priorities and goals to provide a best-in-class online experience. The Site Merchandiser role will combine an understanding of site merchandising best practices and analytics, with a passion for user experience to continuously optimize performance. In this role you will lead and execute inclusive merchandise strategies that delight customers, maximize the online experience, reduce friction, drive conversion, and achieve channel revenue goals.
Job Description
Responsibilities
  • Responsible for site merchandising and operations of promotions, product launches, category optimization, page optimization, cross sell, customer journey, brand refresh, and more
  • Manage A/B and multi-variant testing to drive continued improvement in site engagement, conversion rate, and sales
  • Perform and assist in web QA for new UX/UI features and enhancements as well as identify opportunities for further improvement
  • Infuse analytics into the merchandising strategy to drive both strategic and day-to-day decisions, utilizing a combination of site metrics, web testing, user testing, consumer insights, trends and competitive analyses
  • Own the creative brief process for projects by requesting assets, outlining requirements and managing delivery timelines
  • Execute publishing of program initiative in CMS platforms including Acquia and Commerce Tools, and Promo Engine as needed
  • Develop strong cross functional relationships with teams such as Creative, Product Development, Analytics, Consumer Insights, Product Merchants, Media, Marketing, and Brand to support our entire business.
Qualifications & Experience
  • Bachelor's degree in Marketing, Merchandising, or related field preferred
  • 3+ years' experience (Retail, Ecommerce, or another similar industry preferred)
  • Experience with site merchandising strategy, execution in CMS, A/B testing and conversion rate optimization tactics
  • Intermediate level experience in Microsoft Office; PowerPoint, Excel, Word, Outlook, etc.
  • Strong analytical and quantitative skills. Experience in Google Analytics is a Plus.
  • Highly collaborative and effective working cross-functionally
  • Articulate and persuasive communication skills, both written and verbal
  • Entrepreneurial leader and resourceful self-starter who can both set the vision and the plan and execute on the details to get the job done.
BENEFITS AND PERKS
  • Medical, Dental, Vision
  • 401(k) Match
  • Flexible PTO
  • Market Money
  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products
WHY WORK AT PURPLE?
  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.
Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.

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