Shuttle Coordinator Country Inn and Suites Cape Canaveral
Job description
Join our growing team! OCI Hospitality, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Property Location: Country Inn and Suites Cape Canaveral
Essential Duties and Responsibilities
- Coordinates schedules and routes for Shuttle Drivers
- Communicates with and updates Shuttle Drivers of changes as needed
- Demonstrates telephone courtesy and professionalism
- Attentively listens to guests and anticipates any additional needs or concerns
- Assists team members and other departments as needed to contribute to operational efficiency
- Demonstrates a working knowledge of all services and facilities of the hotel and local area
- Complies with the hotel's standard operating procedures and policies
- Performs all duties of a Guest Services Representative
- Assists in monitoring and upholding procedures for safety of guests and hotel team members
- Coordinates guest shuttles to and returning from the Cruise Terminals
Qualifications
- Strong interpersonal and communication skills
- Strong organizational skills and attention to detail
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner
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